The cause of the outage has been identified, and updates have been released to resolve the issue. CERT has issued a technical advisory, while NIC's network remains unaffected, according to a post by Minister Ashwini Vaishnaw on X.
A software bug has caused significant disruptions in India's aviation sector, while the financial sector remains insulated, according to the RBI. CrowdStrike CEO George Kurtz, in an interview with a US news channel, expressed regret for the disruptions and assured that the firm would extend full support to affected customers.
Global Systems Disrupted by Faulty Update from CrowdStrike, Affecting Aviation, Banking, and Critical Infrastructure. The Union government's eOffice suite was also briefly affected.
On July 19, a faulty update from CrowdStrike's Falcon endpoint product triggered a global disruption, sending Windows computers and servers into bootloops and displaying the blue screen of death.
The widespread impact hit aviation, banking, telecommunications, hospitals, and more. In India, airlines had to manually check in passengers across major airports, with IndiGo canceling over 280 flights.
CrowdStrike has since withdrawn the faulty update and released a fix, requiring a manual recovery process to restore systems globally. Minister Ashwini Vaishnaw confirmed that the National Informatics Centre was unaffected.
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