Ranjan Chopra
Managing Director
Team Computers
Brief us about Team Computers?
Team Computers just celebrated 25 years of building trust. To be true, the only vision and wish- list I had was that Team should be a platform where people can enjoy their work, set goals and accomplish things and as a result feel good about themselves. Of course, they must earn profits while doing all this. When I look back, it has been an adventure. Many Team members (and ex- Team members) have contributed. This vision has happened and is happening.
I have lived my life so far with a core belief in playing a game where “everyone wins”. I have always interacted with industry peers with the same belief.
What is your strategy around support?
We focus on providing a great customer experience and are not just satisfied with terms like “nice” or “good”. I believe good is an enemy of great. Great experience changes customers to evangelists.
How do you differentiate your solutions from those of your competitors?
Great service and an attitude of “Sewa” set us apart from others.
What makes you successful amongst the channel community?
We have customers who are our evangelists. It is the result of a great service experience.
