India has been at the forefront in adopting technology for citizen welfare

Dr B V L Narayana, Director - CRIS

I was looking at two things and these two really worries me. I am from a public service system. I give services to every citizen of India and therefore I am always worried when a citizen doesn’t get a service. For me security and safety do not distinguish itself, it is always a problem when both are merged. Whether my technology fails and I don’t give a service is a problem, whether a citizen creates a problem and then doesn’t allow other citizens to get service is always a problem. Therefore I don’t distinguish between safety and security in any manner. My other problem is as technology progressed, we have also adopted technology and IT in a very -very large way. I don’t know how many of you know that all the trains which are running on our systems come under computer control. The entire network - planes and trains are running on systems today. We are now even trying to run trains without manpower in some system. This might create a challenge again if we do not monitor these systems 24x7.