When it comes to partnering and delivering top-notch services, Intensity Global Technologies is a name to reckon with. Sharing more details about the company, ADITYA NARAIN KAKKAR, DIRECTOR – INTENSITY GLOBAL TECHNOLOGIES PRIVATE LIMITED highlights the USP of Intensity Global and the strategies he has planned for the year ahead.
What is the secret sauce of your organisations growth and what is the key differentiator?
Intensity Global offers a comprehensive range of services, including Managed and Non-Managed Services, SAP Services, Cloud Services, Security Solutions, Networking Solutions, Backup and Recovery Solutions, Data Center Solutions, and Virtualization. Under one umbrella, we offer a comprehensive suite of services ensuring that organizations find everything they need for seamless operations and sustained success.
• Innovation & Adaptability - We always believe in staying ahead of industry trends, adopt new technologies, and adapt to changing market demands. We recently implemented SAP Application in our organization.
• Talent Acquisition and Development – We believe in investing in recruiting top talent, provide ongoing training and development programs, and create a positive and collaborative work environment.
• Client Centric Approach – We prioritize understanding & meeting client needs tend to experience sustainable growth. We always try to deliver solutions that add significant value to our client’s businesses.
• Partnership & Collaboration - We believe that building strategic partnerships and collaborations can enhance a company’s capabilities. Similarly, we share a family-like bond with our clients, partners & alliances.
How is the IT Industry shaping the future of India?
The IT industry has been instrumental in driving digital transformation across various sectors in India. This includes initiatives in e-governance, healthcare, education, finance, and more. Digital technologies are being leveraged to improve efficiency, transparency, and accessibility of services. The IT Industry is the backbone for our economy to prosper exponentially and to generate millions of jobs. It has been a major source of employment, providing opportunities for a large number of skilled professionals.
What are trends you are forecasting in the market in the coming years?
The market is expected to witness a continued focus on digital transformation. Partnerships and collaborations that enable businesses to adopt digital technologies are likely to be on the rise. Managed services providers (MSPs) are likely to play a crucial role in supporting businesses' ongoing operations and digital initiatives. With the increasing frequency and sophistication of cyber threats, cybersecurity is expected to be a top priority for businesses.
What are the key priorities for Intensity when it comes to empowering the channel partners to enabling their growth?
Providing comprehensive training programs and resources to channel partners is crucial. This includes technical training, sales enablement, and education on the company's products and services.
Establishing effective communication channels and collaboration platforms facilitates seamless interaction between the company and its channel partners. Offering responsive technical support is essential for channel partners, especially if they are providing services or support to end customers. Quick and efficient technical assistance enhances the partner's ability to deliver a positive customer experience. Establishing mechanisms for collecting feedback from channel partners helps the company understand their needs and challenges. This feedback can be valuable in refining strategies and improving the overall partner experience.
What are the strategic plans that you have planned to address the newer challenges in 2024?
Intensity Global stands as a trusted partner in delivering top-notch SAP Services to businesses across various industries. From SAP implementation and system integration to ongoing support and maintenance, our services ensure that organizations harness the full potential of SAP technology for enhanced efficiency and business growth.
• We prioritize customer-centric approaches by understanding evolving customer needs and preferences.
• Leverage data analytics and customer feedback to tailor products and services.
• Invest in employee training and development programs to ensure that your workforce has the skills needed to address current and future challenges.
How is Intensity bringing value in helping the partners and customers to address the newer challenges?
Information Technology is changing the way companies operate. Given the rapid pace of technological change, companies we focus on skills development and training programs for their teams. This ensures that their workforce is well-equipped to handle the challenges associated with newer technologies.
Understand the unique needs and challenges of partners and customers and provide tailored solutions that align with their business objectives & offer a range of customizable products and services to accommodate diverse requirements.
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