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Case Study

Investing in technology for guaranteed returns on customer satisfaction

<p>Edelweiss Global Wealth Management aims to be the world&rsquo;s most customer-centric wealth management company. And it&rsquo;s investing in technology that promises high returns in customer satisfaction.</p>

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Investing in technology for guaranteed returns on customer satisfaction
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Edelweiss Global Wealth Management aims to be the world’s most customer-centric wealth management company. And it’s investing in technology that promises high returns in customer satisfaction.

 

The wealth management (WM) industry in India saw rapid growth a decade ago when the burgeoning economy and rising incomes transformed a nation of savers into investors.

 

“India had two billionaires in 1990 – and has 101 in 2018,” says Anshu Kapoor, Head of Wealth Management at Edelweiss. “With the availability of more funds, the investment market has become more complex. And ultra-high-net worth individuals are demanding more of wealth management companies like ours.”

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