Communications service providers (CSPs) committed to combating handset theft and improving customer service are looking to implement databases to disable lost and stolen mobile devices. By disabling the devices and keeping them from operating on mobile networks around the world, CSPs can protect consumers and help reduce criminals’ incentive for theft. To this end, Oracle(NYSE:ORCL) has announced the latest release of Oracle Communications EAGLE Equipment Identity Register, which supports device registration for long-term evolution (LTE) smartphones and other LTE-connected devices and enables CSPs to connect to the Central Equipment Identity Register (CEIR), the global registry of blacklisted devices maintained by the GSMA.
In the US, more than 3.1 million mobile phones were stolen in 2013, including at least 1.4 million phones that were permanently lost, according to Consumer Reports. The latest release of Oracle Communications EAGLE Equipment Identity Register, announced today, provides connection to the CEIR database and enables CSPs to temporarily or permanently disconnect lost and stolen mobile devices across networks.
Typically, mobile networks can authenticate only subscriber-specific information, not actual devices. Many countries require CSPs to deploy equipment identity register technologies to authenticate devices and reduce theft. However, until now, operators generally needed to purchase a second equipment identity register to meet LTE network needs.
Oracle Communications Equipment Identity Register now supports access to the GSMA database via the Diameter protocol and allows CSPs to block LTE devices, building on the product’s earlier support for blocking devices on 2G and 3G networks and accessing the database via the SS7 protocol.
