LTIMindtree deploys 1,500 AI-powered ‘digital employees’ to drive nonlinear growth

LTIMindtree has introduced around 1,500 AI-driven digital employees across finance, operations and customer service, aiming to accelerate nonlinear growth, boost productivity and reduce dependence on traditional hiring as CEO Venu Lambu outlines a multi-year transformation strategy.

LTIMindtree has rolled out nearly 1,500 artificial intelligence–powered “digital employees” across internal functions as part of a company-wide shift toward nonlinear growth. These agents, designed with unique personas, employee IDs and AI-generated faces, are monitored and trained by human mentors. According to CEO Venu Lambu, the model blends automation with human supervision and may even include “retiring” or “firing” digital agents that perform below expectations.

Lambu said the strategy is already beginning to loosen the long-established link between workforce size and revenue. In the first half of FY26, the company added more than $64 million in incremental revenue and delivered over 2% growth across two quarters despite a decline in lateral hiring. Experienced headcount fell by about 1,900 during the period, while fresher intake increased.

Looking ahead, LTIMindtree plans to double revenue over the next five years without doubling its workforce. Instead, the company expects headcount to rise only 1.2x to 1.3x, aided by pyramid restructuring and redeployment of managerial staff into delivery roles.

AI agents take over routine finance and infrastructure tasks

The company is using AI agents most extensively in finance and operational support. Tasks such as client onboarding compliance, invoice processing and receivables notifications are now handled by digital employees, with humans overseeing decisions. Lambu said the finance function has emerged as a strong internal advocate for AI adoption.

In operations, LTIMindtree has assigned freshers to infrastructure work where AI agents assist with routine tasks. The company has also built specialised agents for HR, sales and even an internal assistant for the CEO. A sales copilot showcased at Microsoft Ignite helps teams locate case studies and customer examples globally.

Demand outlook strengthens for 2026

Lambu said the company is seeing clearer client intent to spend on application modernisation, data transformation and early AI factory initiatives. After a cautious year, he expects technology budgets to ease moderately in 2026, supported by vendor consolidation and renewed investment in digital programmes.

He expressed confidence that LTIMindtree can return to near double-digit growth by the end of the year, setting the stage for stronger momentum in 2026.