Maventic focuses on market growth with Klarion360 solution

Maventic offers solutions that provide ease to enterprises by enabling them to adopt cutting edge technologies that also ensure customers good performance along with companies’ growth. Rajesh Agarwala, Managing Director & Co-Founder – Maventic while speaking to VARINDIA throws more light on this -

What is the current focus for Maventic for the India market?

We provide high end services to SAP customers. We have special focus on providing enterprise class solutions for Distribution management and Customer Service management by enabling organizations to adapt to cutting edge digital technologies. We work with several Indian customers in multiple industries providing these digital solutions.

What kind of services and solutions do you have in offer?

We provide SAP services on ERP, CRM and S/4HANA in implementation and development. Our enterprise class global solutions help organizations to move to -

Klarion360 Service -

Klarion360 Service is an enterprise class application which provides a powerful set of features to manage customer service completely digital with simple to use applications. The solution helps in ensuring:

● Achieve customer delight through timely and quality installation and services

● New sales from existing customers

● higher number of services per technicians by ensuring all information and spare parts availability.

● Up-to-date service information for better governess.

The solution helps a customer manage multiple functions like -

● Call center or central team receiving and dispatching service requests

● Managing self-owned Service Centers or Franchisees

● Field technicians through our field service application (Technicians for installations and service management).

Klarion360 DMS -

A modern & complete DMS Solution, Klarion360 DMS helps in higher sales, excellent customer experience and increased operational efficiency. The solution comes with core DMS for the organization team and dealer portal for the distributors and dealers. In addition, Klarion360 suite is designed for complete digital transformation of your sales and distribution processes together with unified mobile solutions for key stakeholders like your field force, retailers, delivery staff or in-store promoters.

Which are the verticals that drive maximum business for your brand?

We are working with manufacturing organizations from process and discrete Industries. These include pharmaceuticals, chemical, metal and mining, auto industries, home appliances and electronics.

What kind of opportunities do you see in the India market in the wake of initiatives like Digital India?

The government and private sectors both are adopting digital solutions. We see enormous growth prospects for vendors providing enterprise class, complete yet simple to use solutions in both sectors. We are experiencing very promising future for our Klarion360 solutions which can enable organizations to adapt to world class technologies which can be deployed quickly.

What will be your strategy and roadmap in increasing your market share and winning more customers?

Our goal had been to provide world class solutions at affordable price which can be adopted easier. With 150,000+ users of our solutions, we believe we have been able to live up to these objectives. We also have reseller partners in India, Germany, USA, UAE, Qatar and Singapore. We are working to build a stronger network in a few additional countries. Overall, our pillars of growth are an enterprise class application and strong partner ecosystem.