Following a faulty software update from CrowdStrike that caused a global IT outage in July, Microsoft held its first summit to discuss steps to improve cybersecurity systems. It was held at Microsoft’s headquarters in Redmond, Washington. The conference marked the first significant step by Microsoft to address the issues that affected nearly 8.5 million Windows devices on July 19, disrupting operations across industries ranging from major airlines to banks and healthcare.
The July outage highlighted worries that many organizations are inadequately prepared to execute contingency plans when a critical component like an IT system or software fails. Analysts also pointed out the risks associated with relying on a single vendor for all security solutions.
Microsoft executive David Weston emphasized at the summit that the "Windows security ecosystem needs to collaborate to create a safer and more dependable environment," as reported in a Microsoft post on X.
Delta Air Lines has said it was pursuing legal claims against CrowdStrike and Microsoft, after the outage caused mass flight cancellations and cost the carrier at least $500 million.
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