Starting May 27, Microsoft will discontinue support for its Remote Desktop app available through the Microsoft Store, and replace it with a more advanced Windows App. Microsoft is currently recommending that users who have connected the app to Windows 365, Azure Virtual Desktop, or Microsoft Dev Box transition to the new app for uninterrupted access.
For those using the Remote Desktop Connection app to connect to remote desktops, Microsoft recommends continuing to use the same app until these services are fully available on the Windows App.
The Windows App is designed for work and school accounts and helps connect to Azure Virtual Desktop, Windows 365, Microsoft Dev Box, Remote Desktop Services, and remote PCs.
According to Microsoft, the app can be used from PCs, tablets, smartphones, and via web browsers to connect to cloud PCs, virtual desktops, and local PCs across Windows 365, Remote Desktop, Remote Desktop Services, Azure Virtual Desktop, or Microsoft Dev Box.
The app has been available in preview since 2023 and was officially launched in September 2024, when Redmond described it as "a unified gateway to Windows."
Despite being under development for years, the new Windows App still doesn't support Remote Desktop Services and Remote PC connections on Windows, although it does on all other platforms (e.g., macOS, iOS/iPadOS, Android, Chrome OS, web, and Meta Quest).
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