‘Mo Sarkar’ initiative gave new model to administrative system, says CM Naveen Patnaik

Chief Minister Naveen Patnaik said that the Mo Sarkar initiative of the Odisha government has given a new model to the state’s administrative system. Patnaik advised all departments to include more and more people under the programme and directed them to monitor on a regular basis.

The initiative has brought a massive change in public perception towards Government and government institutions, it has also been successful in building trust between the public and government.

Stating that the feedback received from grassroots is encouraging, the Chief Minister said “from the feedback, I am getting it is found, several departments have been successful in bringing behavioural change among its employees, its good news that government officers and employees are behaving more responsibly a d courteously while delivering services to the citizens. Through this program, the administrative process has become more partnership-oriented and thorough this, citizens have become stakeholders in government programmes and with the continuous endeavour in this direction an inclusive society can be built based on equity and justice.”

The Chief Minister further stated that the satisfaction of the citizens is not the aim, it’s a continuous journey, there is a need to become proactive in solving problems faced by the people, as we have to continuously improve, the role of the departments should not end with collecting feedback from people, rather its necessary to take steps to resolve the problem, the departments also need to acknowledge employees delivering remarked service to the citizens.

Three departments, Finance, Workers and Commerce and Transport were included under the ‘Mo Sarkar’ program. As many as 250 services from 31 departments of the state have been included under the “Mo Sarkar” program in the states.