iGATE has released its Mobile Field Service Solution. The solution empowers field service engineers with new mobile tools to complete a full-cycle of service calls more quickly and efficiently. It is available on BlackBerry, Apple devices like iPhone and iPad, and Android devices. This Solution extends the capability of corporate systems to mobile devices in the field through its real-time connectivity with the SAP ERP 6.0 and SAP Customer Relationship Management (SAP CRM) 7.0 applications using the SAP mobile platform.
Murali Raghavan, SVP and Head, Enterprise Solutions, iGATE said, “Companies cannot allow their service functions to be slowed down by an inability to share and act on information in the field. The iGATE MobileField Service Solution allows engineers to make the right decision faster, saving the company time and money, and improving the overall level of customer service. It also enables organizations to better leverage their implementations of SAP solutions by easily extending these capabilities into the field.”
