Security
Nearly three-quarters of Indian organizations say they are prepared to deploy AI-powered digital experiences, but only 14% have complete visibility into AI agents and other non-human identities operating across their environments, according to a survey released by identity management company Okta.
The findings, based on polls conducted during Okta's AI Identity Summits in Mumbai and Bengaluru, suggest that enterprises are moving quickly to adopt AI while still developing the governance and security controls needed to manage AI systems at scale.
The survey found that 73% of respondents considered their organizations either very prepared or somewhat prepared to deliver AI-powered applications, customer services and AI agents. However, only 17% said they could immediately restrict or suspend an AI agent across all enterprise environments if required.
The findings come as organizations increasingly embed AI into business operations, customer engagement and internal workflows, creating a growing need to secure AI agents, APIs, service accounts and other non-human identities.
"As organisations move beyond experimentation and begin embedding AI into business processes, governance becomes just as important as innovation," said Matthew Graham, chief security officer for Asia Pacific and Japan at Okta.
"The organisations that will realise the greatest value from AI will be those that build visibility, accountability and security into their AI initiatives from the outset," he said.
The survey also highlighted gaps in organizations' confidence around identity security.
Only 17% of respondents said they were very confident in their organization's ability to manage and secure non-human identities, including AI agents, APIs and service accounts, while 53% described themselves as somewhat confident.
Confidence was even lower when it came to AI access governance. Just 14% of respondents said they were very confident that AI agents have access only to the systems and data necessary to perform their assigned tasks.
According to the survey, governance capabilities also remain immature. While 17% of organizations said they could suspend AI agents across all environments, another 51% said they could do so only in some cases.
"The conversation around AI is shifting," Graham said. "The focus is no longer solely on adoption. Organisations are increasingly asking how they can govern AI consistently, manage access appropriately and maintain trust as AI agents become more embedded in everyday operations."
The survey underscores the growing importance of identity security as enterprises expand AI deployments. Okta said organizations will need stronger visibility, lifecycle management and access governance to securely manage AI agents and other non-human identities as they become increasingly integrated with enterprise applications and data.
The findings are based on responses from more than 120 technology and security leaders who participated in polling conducted during Okta's AI Identity Summits held in Mumbai and Bengaluru.
The findings, based on polls conducted during Okta's AI Identity Summits in Mumbai and Bengaluru, suggest that enterprises are moving quickly to adopt AI while still developing the governance and security controls needed to manage AI systems at scale.
The survey found that 73% of respondents considered their organizations either very prepared or somewhat prepared to deliver AI-powered applications, customer services and AI agents. However, only 17% said they could immediately restrict or suspend an AI agent across all enterprise environments if required.
The findings come as organizations increasingly embed AI into business operations, customer engagement and internal workflows, creating a growing need to secure AI agents, APIs, service accounts and other non-human identities.
"As organisations move beyond experimentation and begin embedding AI into business processes, governance becomes just as important as innovation," said Matthew Graham, chief security officer for Asia Pacific and Japan at Okta.
"The organisations that will realise the greatest value from AI will be those that build visibility, accountability and security into their AI initiatives from the outset," he said.
The survey also highlighted gaps in organizations' confidence around identity security.
Only 17% of respondents said they were very confident in their organization's ability to manage and secure non-human identities, including AI agents, APIs and service accounts, while 53% described themselves as somewhat confident.
Confidence was even lower when it came to AI access governance. Just 14% of respondents said they were very confident that AI agents have access only to the systems and data necessary to perform their assigned tasks.
According to the survey, governance capabilities also remain immature. While 17% of organizations said they could suspend AI agents across all environments, another 51% said they could do so only in some cases.
"The conversation around AI is shifting," Graham said. "The focus is no longer solely on adoption. Organisations are increasingly asking how they can govern AI consistently, manage access appropriately and maintain trust as AI agents become more embedded in everyday operations."
The survey underscores the growing importance of identity security as enterprises expand AI deployments. Okta said organizations will need stronger visibility, lifecycle management and access governance to securely manage AI agents and other non-human identities as they become increasingly integrated with enterprise applications and data.
The findings are based on responses from more than 120 technology and security leaders who participated in polling conducted during Okta's AI Identity Summits held in Mumbai and Bengaluru.
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