NCR Corporation and PayPal Inc have jointly entered into an agreement to integrate NCR’s innovative mobile solutions for hospitality and retail with PayPal’s leading digital payment technology. The combination provides restaurants and retailers an easy way to offer consumers a rich mobile and digital payment experience when buying the goods and services they want.
“As a global technology leader across multiple industries, NCR is committed to partner with organizations that seek to maximize the adoption of digital wallets and mobile payments to help our customers provide more choice, greater control, and increased flexibility for their consumers,” said Jaivinder Gill, Managing Director, NCR India.
According to the National Restaurants’ Association’s 2013 Restaurant Industry Forecast, restaurant guests are seeking more and better tableside technology. 44 per cent of consumers surveyed say they would use a tableside ordering system, nearly one-third would use mobile payment options and 50 per cent would use smartphone apps for viewing menus, ordering or making reservations. However, less than 10 per cent of table service restaurants currently offer these options, according to the research.
“Consumers and retailers want choice when it comes to purchasing and making payments as the lines between shopping online and in-the-store are rapidly disappearing,” said Don Kingsborough, PayPal’s Vice-President of Retail and Prepaid.
Initially, NCR and PayPal will integrate PayPal mobile payment options into the recently announced NCR Mobile Pay application and NCR Aloha Online Ordering. Designed for the more than 60,000 restaurant sites using NCR Aloha point-of-sale technology, NCR Mobile Pay enables restaurant patrons with a smartphone to browse their bill, re-order menu items, alert their server, complete surveys and pay. With the new integration, PayPal appears as a payment option and allows consumers greater choice for secure payments alongside credit or debit card options. Consumers will also be able to use the PayPal mobile application to locate and “check in” at participating NCR Mobile Pay merchants to access the same functionality.
