Quess Corp surpasses TCS, becomes India’s largest private sector employer

Quess Corp has surpassed Tata Consultancy Services (TCS) and has now become India's largest private sector employer. According to a press briefing, Quess Corp has grown at 38 per cent every year since 2016, but of whom about 90,000 are overseas, pegging its India workforce at about 3.6 lakh.

It must be noted here that companies like Quess have benefited from the demand for outsourced workers in areas ranging from e-commerce delivery to facilities management for commercial buildings.

Quess’s employees function as outsourced service providers for its over 2,000 clients, including Samsung, Amazon, Reliance, Vodafone India and Bajaj Finance, according to a report from ICRA. The company has about 5,000 workers overseas in markets like Singapore.

“There are many countries which have a population smaller than the number of employees we have. The scale of our impact on the Indian job market is not well-known, especially the role we play in formalizing the job economy,” said Quess Corp's Group CEO Suraj Moraje, a former McKinsey & Co partner who joined the company in November.

The development comes at a time when traditional sectors such as automobiles, telecom, FMCG and even IT services have seen layoffs for reasons like slowing growth and consolidation.

“This area is exploding and these grey-collar jobs now have salaries which compare with entry-level compensation in IT/ITes companies,” says Anand Lunia, founding partner at venture capital firm India Quotient, adding that wages for delivery boys have risen faster than inflation over the last decade.

“Their aspiration is a steady job, which is a big reason why companies outsource these jobs since attrition is high and there is also not always a steady demand for these roles,” he said.