Red Hat announced major innovations to its Ansible Automation Platform designed to operationalize AI agents at enterprise scale. By establishing the trusted execution layer for IT operations in an agentic era, Red Hat provides an industrial-grade connection between AI intelligence and IT action.
Automation is the critical foundation for AI adoption. As organizations move from AI experimentation to production, they require a reliable way to connect model outputs to their existing infrastructure. Red Hat Ansible Automation Platform 2.7 and a new automation orchestrator (technology preview) are designed to deliver this connection, providing the policy-driven governance and precision needed to help make AI a driver of operational action.
What is new with Ansible Automation Platform?
The evolution of Ansible Automation Platform enables teams to orchestrate complex AI workflows by integrating human oversight and intelligent insights for more reliable, large-scale results. The latest enhancements unlock AI’s potential for the next generation of IT operations:
Deploy context-aware AI: Generate more contextual AI responses with the automation intelligent assistant by injecting organization-specific information via "bring-your-own-knowledge" functionality.
Establish a universal AI bridge: Simplify AI-driven automation using the Model Context Protocol (MCP) server for Ansible Automation Platform to seamlessly connect AI tools and automation, without the need for custom integrations.
Accelerate AIOps at scale: Use opinionated solution guides for ecosystem partners like IBM Instana, ServiceNow and Splunk to simplify AIOps implementation.
Streamline automation consumption: Scale and consume automation more efficiently across teams through the automation portal’s simplified workflows for creating and packaging content.
Drive data-informed decisions: View performance and ROI metrics directly in the automation dashboard to quantify automation's impact across the enterprise.
Introduce multi-mode orchestration: Connect deterministic, event-driven and AI-driven automation through the new automation orchestrator. This single workflow canvas uses shared data and advanced workflow logic to extend the platform’s capabilities for the agentic era.
These innovations mark a significant evolution for Ansible Automation Platform, positioning it as the definitive automation platform for organizations operationalizing AI in IT operations. Organizations do not need to start over to adopt AI. Instead, they can harness their existing library of trusted playbooks as a governed foundation, allowing AI agents to investigate and recommend actions that are executed through human-approved, deterministic workflows.
"As AI rapidly shifts the scale and speed of ITOps, Red Hat delivers the governed automation foundation that turns intelligence into trusted action," said Sathish Balakrishnan, Vice President and General Manager, Ansible, Red Hat. “Ansible Automation Platform serves as the control plane for task-based, event-driven and AI-driven, multi-step automation, allowing the focus to shift from deterministic automation to comprehensive outcome-based orchestration. By intelligently orchestrating when to use AI-driven reasoning versus proven deterministic automation, we help customers maximize efficiency and innovation while managing AI token and compute costs effectively."
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