Did you know that 76% of customers that have a negative customer experience with a business switch to a competitor? In a digital marketplace, you’re always one click away from losing a customer to the competition. To keep up, companies must lead the digital transformation in delivery of services and new customer value or it risks leaving the door open to disruption by more digitally native companies.
Zero Motorcycles is the only electric vehicle company producing fully-electric motorcycles. Click through this SlideShare to see how Zero has been able to save tens of thousands of dollars in annual travel costs (and lost productivity) by no longer sending its expert technicians to make on-site repairs throughout the world with using Rescue & Rescue Lens.
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