SUBRAM NATARAJAN CTO and Director, Technical Sales, IBM Technology Sales, India/South Asia

The following are the top six areas or initiatives that businesses in India must focus on. These are important, not just to weather the current pandemic situation, but to establish the foundation for the new normal:

· Increased Digital transformation with a focus on operation agility, efficiency, and resilience. This initiative needs to be undertaken with speed 

. All organization-wide critical decision-making will need to be supported by data and analytical insights. Therefore a superior data platform for conducting advanced analytics is essential.

· Protecting the business from security attacks and maintaining appropriate threat posture will need to be an increased priority for businesses

· For businesses to compete and grow in the connected economy, ecosystem partnerships – industry and cross-industry collaboration – will become very important.

· Skilling will be integral to business and economic success in the new normal.

· Initiatives that will increase technology adoption to connect better with employees and customers. Employers will augment their focus on mental health, well-being, and skills development of their workforce and discover innovative new ways to lead, engage and inspire them.