Mahendra Lalwani
Managing Director
TelExcell Information Systems Ltd.
Will you please tell us about the activities of your company and its size?
We are a well-known company in the IT industry since its inception in 1993. Over the last 18 years, we have evolved to become a company recognized for providing high-quality telephony network solutions, services and support, with the knowledge and expertise to match. We understand that we need to stay ahead in an industry that is constantly evolving, and have recently moved into state-of-the-art, purpose-built premises in India. We ensure continuous improvement and ongoing training to meet the needs of our customers and staff.
We have 14 offices all over the country, including the head office. We have a team of 100-plus people who act as Consultants, Advisers, Project Managers, Engineers and Technicians experienced and dedicated in technology support.
What kind of solutions and services does your company provide? How do you place yourself as different from those of your competitors?
We believe that solutions built for the unique environment of customers, using the best-of-breed technologies is the optimum route to follow. It is necessary to have the capability in leading vendor technology for designing, building, implementing, deploying and supporting world-class business solutions. We have 40-plus Certifications covering latest technologies, solutions & standards, our pre-sales, post-sales and warranty support for hardware and partnership with 16-plus cutting-edge brands which give us an edge over others.
In the journey so far, we have been able to introduce India's first Laptop modem, PCMCIA modem, PCMCIA Ethernet card, E1/CE1 router, XDSL Broadband DSLAM, SHDSL Modem Router, Wireless Indoor and Outdoor LAN, 300 MBPS Outdoor Wireless, Long Range Wireless DSL, 802.16e-Mobile Wi-Max in 5.8Ghz, Mobile ATM Gateway, and 3G/Ev-Do IPSec VPN Router.
Which are the brands you are associated with?
TelExcell Information System has focussed relationships with the leading technology providers. Our partnership includes renowned brand names like Cisco, Avaya, Zhone, Ruckus Wireless, Polycom, Paradyne, Juniper Networks, Extreme Networks, Alvarion and Raritan. By developing and maintaining relations with these leading technology partners, we have been able to provide our customers solutions with the latest technologies and deliver the best end-to-end IT solutions.
Which are the focussed market verticals that your solutions cater to?
TelExcell is a value-added distributor and provider of complete networking solutions - wireless and wired. Our unmatched expertise in broadband wireless networking products and full range of network infrastructure and access products by the leading industry manufacturers allows us to sell the products and provide complete solutions for various markets and applications. Our portfolio includes all the key technologies required to build today's high-performance Networks, including Access, IP Telephony, Mobility, Network Security and Routing.
Education, Telecom, Defence, Government, Railways, Hospitality industry, Insurance & Finance, Retail, Aviation, Manufacturing, Healthcare, Energy and Power are some of the verticals where we are specialized to position solutions.
Throw some light on the channel business of your company. Do you engage your partners in regular training programmes to get them accustomed with the latest technologies and solutions?
Actually, in the present times one has to be up-to-date and training from the principals is the best means. We collaborate actively with the principals to provide training for our bunch of partners and system integrators. Thus, we are considered to be a trusted partner in the sphere of communication and networking industry. We enable partners to exploit the full potential of products, solutions and technologies.
What kind of challenges are you faced with while operating in the competitive market?
Like any other business, we have also had our start-up phase, but luckily on the whole it had been a smooth journey. The reason for our success story is that we work with partners in designing, integrating and managing networking solutions, which makes us the most preferred solution provider for businesses across the country. We offer a range of core business solutions that address corporate networking requirements at every phase of the IT life cycle - from consulting, designing to infrastructure implementation.
Where would you like to see your company in the next 4-5 years?
Over a period of time, we have been able to develop our expertise in the IT networking field that allows us to offer to the clients a single point of contact for all integration projects - from analysis to deployment and support of the network infrastructure throughout the country. And we continue to excel in it in the days to come also.
Do you have any major expansion plans?
We are already in the process of expansion and would increase our presence to 22 locations, including the opening of offices in the SAARC region. We have very recently set up an office in Singapore. In addition to this, Cloud is also an area where we are about to enter. And we are already in talks with some of the major players of the industry for the same and would very soon come out with an official announcement in this regard.
For More Contact:
Syeda Beenish
beenish@varindia.com
