The IT infrastructure landscape has seen a sea of changes in the last few years, thanks to evolving technologies, new business models and ever- changing market demands. The business, market, and the consumer demands are the driving force behind these great IT advancements like Cloud, Mobility, IoT or D.C 4.0. All these technology advancements are largely driven by automation or multiple tools in IT. We have entered into an era where tools and automation matters a lot compared to the traditional service- oriented IT environment. Gartner’s technology predictions reveal that by 2017, 75% of large enterprises will have more than four diverse automation technologies within their IT management portfolio, up from less than 20% in 2014. IT is driven by tools now and amalgamation of these multiple tools form a Platform in an IT environment.
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