TRENDnet offers 24/7 Technical Support in India

By VARINDIA - 2013-08-13

TRENDnet offers 24/7 Technical Support in India

TRENDnet has announced a toll-free helpline number for device support Indian customers.
With this number, customers will be able to seek 24/7 technical support through the online helpdesk.

In addition, customers in India will now be able to troubleshoot their devices by calling a new toll-free number which is 1800-102-0061, provided on the three-year warranty sticker on the packaging of their device.

Sonny Su, Technology Director, TRENDnet, said, “TRENDnet is very happy to offer additional technical support in India. We are always looking for opportunities and new ways to satisfy our customers, and this shows our long-term plan in the Indian market as well.”

TRENDnet is growing in India and we are excited to partner with TRENDnet to provide top quality wireless products to the country. It is great that support is available in both Hindi and English, as Abacus has a good penetration in upcountry town as well," said Umesh Modi, CEO, Abacus Peripherals.

The technical support center will provide basic level one support and advanced level two support. Once level two support confirms that a replacement needs to be issued, customers will then be contacted by the nearest authorized service center and given instructions on the replacement procedure.


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