Truecaller will soon shut down its call-recording feature for iPhone users starting September 30. The feature, which was introduced just over two years ago for paid subscribers, will no longer be available as the company looks to shift focus back to its core spam-blocking services. Users who have existing call recordings can still access their saved files and can download them locally, share them via email or messaging apps, or choose to store them in iCloud.
Truecaller’s head of iOS, Nakul Kabra said that the company took the decision because it wanted to focus on its Live Caller ID and automatic spam-blocking features.
In June 2023, Truecaller launched call recording on iOS for its paying subscribers, alongside reintroducing the feature on Android. The app also got support for transcribing calls natively. Both call recording and transcription were launched in India last year.
Call recording works seamlessly on Android, but it is more complicated on iOS, where Apple’s operating system does not let third-party apps record calls natively. To work around this, Truecaller uses a recording line that merges calls to record — a method that increases both costs and complexity, per Kabra. These challenges ultimately led to the feature being discontinued.
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