UIDAI rolls out new Aadhaar services on its toll-free number

Indian citizens can now experience new services built on IVRS by the Unique Identification Authority Of India. The nodal Aadhaar issuing authority has a toll-free number - 1947 that offers a range of services. Introduced in the year 2016 and available 24/7, residents can call on this number to find out their Aadhaar enrollment or update status, or to receive information via SMS. 

One can call this number for registering, updating, or reporting a lost or damaged Aadhaar card. One can also file a complaint about the UIDAI or to give feedback.

A statutory authority, UIDAI was formed by the Government of India under the provisions of the Aadhaar Act. UIDAI is responsible for the implementation and management of the Aadhaar program, which is the world’s largest biometric identification system.

The 1947 toll-free number is available 24 hours a day, 7 days a week. One can call the number from anywhere in India.

To avail IVRS services, call 1947 and know:

•             Enrolment/Aadhaar update status

•             Aadhaar PVC card status

•             Complaint status

•             Locate enrolment centre

•             Get information on your mobile through SMS

Aadhaar Services on SMS

“Aadhaar Services on SMS” enables Aadhaar number holders, who do not have access to the internet/resident portal/m-Aadhaar etc. to use various Aadhaar services like Virtual ID generation/retrieval, Aadhaar lock/unlock, Biometric lock/unlock, etc. through SMS.

The service can be availed by sending an SMS from registered mobile to 1947 in the format mentioned below:

To Generate – Virtual ID

GVID < SPACE > Aadhaar-Number-last-4-digits

(For example, if the Aadhaar number is 1234-5678-9123 then SMS – GVID 9123 and send it to 1947)

To Get OTP

If using Aadhaar Number: GETOTP < SPACE > Aadhaar-NUMBER-last-4-digits

If using Virtual ID: GETOTP < SPACE > Virtual ID-NUMBER-last-6-digits

To Lock Aadhaar

2 SMS are required to be sent for this facility.

SMS 1 : GETOTP < SPACE > Aadhaar NUMBER-last-4-digits