Vodafone India has unveiled a first-of-its-kind Super Network Operations Centre (SNOC) and Super Network Experience Centre (SNEC) in Pune.
The uniquely designed SNOC provides an insight into the workings of Vodafone's 120,000+ sites that enable network coverage across 22 circles remotely under one roof. Spread across 40,000 sq. ft. with a housing capacity of 600, the SNOC is equipped with ultramodern amenities such as CO2 monitoring system, specialized photo-hydro ionization (PHI) cells with modern access control and energy-efficient fixtures.
Speaking about the benefits of SNOC, Vishant Vora, Director -Technology, Vodafone India, said, "SNOC is a realization of Vodafone India's vision to create a world-class facility that sets apart its technology capabilities. Our SNOC lets us proactively measure and improve customer experience and service quality in real time. It is also a single source of truth for the health of our network. We have also for the first time brought alive the benefits of telecom and IT convergence in this centre. We are very proud to unveil this capability today."
The Super Network Experience Centre (SNEC) enables enterprise customers to experience the world of latest and emerging business communication solutions that can help them to better Communicate, Collaborate and Connect. Spread over 2,500 sq. ft., it has on display the complete suite of Total Communication Solutions comprising of Wireline and Mobility offerings Machine to Machine Solutions and more hosted in a high-tech, futuristic zone ambience. Customers can undertake their experiential journey via an engaging combination of interactive presentations and innovative live demonstrations followed by through discussions with domain experts. This helps them to identify and discuss their evolving communication requirements. The Vodafone Business Service’s team of technology and relevant industry experts accordingly develops customized solutions which are presented via an enriching brand experience.
