WhatsApp Web update aims to narrow gap with mobile and desktop apps

The messaging platform is reportedly developing group voice and video calling, call links and scheduling tools for WhatsApp Web, a move aimed at narrowing the gap with its mobile and desktop apps.

WhatsApp is said to be working on a significant upgrade to its web-based platform, signalling a push to make WhatsApp Web nearly as capable as its mobile and desktop counterparts. According to recent reports, the Meta-owned messaging service is testing features that would allow users to place and receive group voice and video calls directly through a web browser.

If introduced, the update would mark one of the most meaningful enhancements to WhatsApp Web in years, addressing long-standing limitations faced by users who rely on browsers for work or shared devices.

Group voice and video calls on the web

At the centre of the proposed upgrade is support for group calling on WhatsApp Web. The feature would allow users to initiate and join group voice or video calls without switching to a smartphone or installing the desktop application. This could be particularly useful for professionals, students and users who frequently move between devices during the day.

The move reflects WhatsApp’s broader strategy of ensuring continuity across platforms, allowing conversations and calls to flow seamlessly regardless of how users access the service. While mobile apps currently offer the most complete experience, the company appears keen to reduce that dependency.

Participant limits still evolving

While group calling is expected to debut on the web, the number of participants may initially be restricted. Reports citing WhatsApp feature tracker WABetainfo suggest that early versions of web-based group calls could support fewer participants than the mobile app, which currently allows up to 32 users in a single call.

Early caps are said to range between eight and 16 participants, likely to ensure call stability and performance during the initial rollout. WhatsApp has not officially confirmed these limits, and they could change as testing progresses and infrastructure improves.

Call links and scheduling tools planned

In addition to group calls, WhatsApp Web may also introduce call links, enabling users to invite participants via a shareable link generated directly within a chat. This would simplify joining calls and make WhatsApp more competitive with platforms such as Zoom and Google Meet for casual group conversations.

The company is also reportedly developing call scheduling features for the web. Users may be able to set up voice or video calls in advance, complete with titles, descriptions and expected timings. Rather than launching automatically, scheduled calls would function as reminders, helping participants prepare and join on time.

Together, these additions suggest WhatsApp Web is evolving from a companion tool into a more fully featured communication platform.