Wipro Technologies has successfully built a private cloud for OnStream Utility Metering Services Limited. OnStream provides gas and electricity metering solutions in United Kingdom. OnStream is part of National Grid Group, which is one of the largest energy delivery businesses in the world and the largest investor-owned utility in the United Kingdom. Wipro, which has a matured set of cloud offerings, initiated the private cloud project for OnStream in October 2010.
“With the commencement of a smart metering rollout in the UK and the need for a flexible dual fuel smart metering offering, OnStream embarked on a transformational programme through 2010 and into 2011, designed to improve service quality, improve business efficiencies and deliver a step-change in customer experience which would be at par or better than offered by home-visit operations in other sectors,” said Declan McLaughlin, Head of Transformation at OnStream.
As a part of this programme, OnStream replaced its existing legacy IT infrastructure with a new service driven model using a private cloud approach. This approach aligned the IT architecture to be more flexible in functionality and configuration while at the same lowering operational cost and improving responsiveness.
“OnStream envisages that the Private Cloud based framework will drive consistency across IT environments so that OnStream can build on existing investments and skill sets. The private cloud-based approach provided by Wipro will enable OnStream to tap and address opportunities in a market-friendly manner and at a greatly altered cost structure,” added Declan McLaughlin.
This project will help OnStream seamlessly manage heterogeneous environments, standardize and automate data center processes to continue to optimize business efficiencies. The solution will also provide timely insights into key business applications that will help in delivering a new level of customer service management. This will lead to a common identity management platform that can seamlessly federate to public cloud in line with the business demands in future.
