With Preventive Methods Terrier Security Services Striving To Fight Coronavirus
Centralized Command Centres will be in high demand amongst companies. Rather than having their own team man and monitor, organizations will choose to adopt Centralized Command Centre as it is more cost effective, while ensuring 24 hours guarding.
Guruprasad Srinivasan, Chief Operating Officer, Quess Corp.
Aiming to provide reliable and proactive security solutions, Terrier Security Services, a division of Quesscorp takes move towards creating a safer environment. It deploys high-end security and loss prevention solutions across diverse sectors like Airports, Industries, Manufacturing, BFSI, Hospitality, Education, Logistics, IT/ITES, and Retail. In a chat with VARINDIA, Guruprasad Srinivasan, Chief Operating Officer, Quess Corp has shared his thoughts on current scenario after the Covid-19 pandemic, how they are combating the situation, the surveillance market and their future roadmap.
Guruprasad Srinivasan feels there will be an increased demand for private security guards particularly in the government sector. Large institutions and establishments will also see increased adoption of thermal sensors. He says, “Going forward for large organizations, it is not possible to individually check the temperature of each and every employee; hence thermal sensors will see a surge in demand. This process will require additional capital infusion. On an average a temperature gun can cost about Rs 2,500. Post the Covid-19 outbreak the price for the temperature guns have increased up to six times to Rs 15,000. Thermal sensors cost anywhere between Rs6 lakhs to Rs 10 lakhs. Though the cost of equipment is high, companies will begin to invest in sensors at their gates.”
COMBATING THE DIFFICULT SITUATION
Terrier Security Services believes that prevention is better than cure. The company has invested in training its workforce in various programs to combat Covid-19 crisis.
Terrier is the only security services company in India that has trainers certified under preventive and awareness programs on Covid-19 across the country. He comments, “Our team has been certified by Apollo med scheme on the End Covid Awareness and Prevention Program. Our workforce was also trained on the Severe Acute Respiratory Infection Treatment Facility Design (SARI) conducted by WHO. As of today, we have zero cases of Covid-19 positive security. In case, any of the guards show signs or symptoms they are immediately quarantined for 14 days and tested before which they cannot enter back into the workforce.”
Terrier Security Services has an optimal mix of manpower and technology with over 22,000 guards across 185 plus cities in India. Its solutions include manned guarding service through state-of-the-art technology, establishment of a Central Command Centre, Smart video analytical surveillance and advanced perimeter security. Offerings of Terrier include the Command Centre that can take care of multiple installations, including ATMs as well. Terrier has deployed temperature sensors in each of the ATMs under its surveillance so that even if the temperature goes up by 1 degree, the issue will be automatically highlighted in the Command Centre in Bangalore.
Srinivasan adds, “Security personnel who are deployed at the incident spot will alert the QRT (Quick Reaction Team) vehicles. These vehicles along with a supervisor, security guard and the driver are rushed immediately to the incident spot to handle the situation. In places where there is no manned guarding, Terrier has set up a centralized electronic surveillance system which will report the incident to 3 numbers given by the client and the police station. Our command centre can monitor lakhs of cameras which are manned 24 x 7.”
SECURITY TRENDS IN SURVEILLANCE MARKET
Srinivasan feels that one of the key current trends in the surveillance industry in India is that customers will be increasingly investing in high technology surveillance systems.
“People using remote and virtual sensors, biometric technologies will see a shift. Digitalization will be adopted heavily by organizations and stakeholders. For setting up a temperature sensor at the gate it is likely to cost anywhere between Rs6.5 lakhs to Rs10 lakhs. However, the only challenge is that with low income in the April – June quarter of this year and budget freeze for majority of the companies, it is doubtful whether there will be investments happening soon. Nonetheless, more institutions will continue to invest in digital technology at a later stage. In a country like India, people are more likely to move away from investing when there is a cost factor involved. Through Covid-19, it is likely that the consumers will become more aware of digital technology and will invest in it,” perceives Srinivasan.
According to Srinivasan, Centralized Command Centres will be in high demand amongst companies. Rather than having their own team man and monitor, organizations will choose to adopt Centralized Command Centre as it is more cost effective, while ensuring 24 hours guarding.
He elaborates, “A Centralized Command Centre can function 24 x 7 irrespective of a lockdown as it will be serving several hundreds of clients. During lockdown, a client might not be able to run the security system as he might not have employees come to office premises. Particularly for large installations, where a factory is spread across 100 acres, it might not be possible to man their own surveillance centre individually. It becomes easier for an organization to attach their camera to a Centralized Command Centre for quality surveillance. The Command Centre also has video analytics tool which makes it more secure, predictive and more cost effective for the client.”
Srinivasan assumes Covid-19 has accelerated the process of more people opting for electronic security. 2020 will see more shifts towards electronic security and reduced demand for manpower though, manpower is crucial to run any organization.
“Quess Corp’s Terrier Security Services is completely going to be an integrated security services company with more investment in electronic security with clients opting for more electronic surveillance systems and increased number of customers for the Command Centre. This year, we will continue to ramp up our Central Command Centre and technology adoption,” concludes Srinivasan.