Software

Asia Pacific enterprises embed AI, prioritize sovereignty in Oracle cloud deployments

Enterprises across Asia Pacific are adopting Oracle Cloud Infrastructure and Oracle Fusion Applications to modernize legacy systems, strengthen compliance and embed intelligence into core business operations, according to a research report published by Information Services Group.

Organizations in the region are advancing cloud strategies as digital transformation initiatives mature and regulatory demands intensify, according to the 2025 ISG Provider Lens Oracle Cloud and Technology Ecosystem report for Asia Pacific. Enterprises in banking, financial services, insurance, manufacturing, healthcare, retail and the public sector are using Oracle platforms to strengthen operational resilience, increase automation and improve decision-making, the report said.

"Enterprises in this region are moving beyond basic cloud migration toward deeper modernization of mission-critical systems," said Michael Gale, partner and regional leader at ISG Asia Pacific. "Many see Oracle cloud solutions and services as powerful tools for improving business performance in increasingly complex and regulated environments."

Organizations are embedding generative AI and agentic automation into Oracle environments to automate finance, human resources, supply chain and customer experience processes, the report said. They are using the technologies for predictive analytics, intelligent triaging and self-healing operations that reduce manual effort and improve response times. GenAI and agentic AI adoption is shifting from experimentation to production, according to ISG.

Sovereign cloud adoption is expanding across the region in response to data residency and regulatory requirements, ISG said. Organizations in highly regulated sectors increasingly select Oracle deployment models that allow them to keep sensitive workloads in-country while maintaining cloud scalability and automation, the report said. This approach enables public sector agencies, financial institutions and healthcare providers to modernize services while remaining compliant. Sovereign cloud architectures are becoming central to cloud strategies in markets including Australia, Singapore and India, according to the report.

Hybrid and multicloud architectures are now standard for large Asia Pacific enterprises managing diverse workloads and regional operations, the report said. Organizations are positioning OCI alongside other hyperscale platforms for workload portability, unified observability and cross-cloud data pipelines. These environments help enterprises balance performance, risk management and cost governance across markets while reducing platform dependency and supporting consistent controls and visibility, according to ISG.

"Oracle Cloud adoption in Asia Pacific reflects a pragmatic focus on control, flexibility and operational value," said Sonam Chowla, senior lead analyst at ISG Provider Lens Research and lead author of the report. "Enterprises are aligning cloud architectures with regulatory realities while embedding automation and intelligence where it delivers clear results."

The report evaluates the capabilities of 29 providers across three categories: Professional Services, Managed Services and OCI Solutions and Capabilities. It names Accenture, Cognizant, Deloitte, HCLTech, Infosys, LTIMindtree, TCS, Tech Mahindra and Wipro as Leaders in all three categories, according to ISG. KPMG and PwC were named Leaders in two categories each and Capgemini as a Leader in one category. IBM was named a Rising Star in one category.

Cognizant was named the global ISG CX Star Performer for 2025 among Oracle Cloud and Technology Ecosystem providers, earning the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence program.