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Airtel Outage Disrupts Calls and Internet Across Delhi-NCR; Thousands Affected

by VARINDIA 2025-08-19

Thousands of Airtel users in Delhi-NCR reported a major network outage on Monday, August 18, with both mobile internet and call services severely impacted. According to outage tracking platform Downdetector, reports began surfacing around 3:30 pm IST, with over 3,600 complaints registered in just a few hours.

What Happened During the Airtel Outage?

Many subscribers complained that they were unable to make calls, send SMS, or access 4G/5G internet services. Social media platforms such as X (formerly Twitter) and Instagram were flooded with the hashtag #AirtelDown, where frustrated users shared screenshots and experiences about the network failure.

This comes despite Airtel’s recent initiatives to improve network reliability and tackle spam calls, including a spam-fighting network and nationwide awareness campaigns. However, the sudden disruption once again raised concerns about telecom infrastructure reliability in India’s capital region.

The outage caused inconvenience for thousands of individuals who depend on Airtel’s 4G and 5G mobile data services for work, online classes, and essential communication. Such service disruptions highlight the growing demand for more stable telecom networks in India’s rapidly digitizing economy.

Current Status of Airtel Services

As per user reports, the outage seems to be gradually resolving, with some customers regaining connectivity late in the evening. However, Airtel has not yet issued an official statement regarding the root cause of the disruption.

Alongside Airtel subscribers, several Vodafone Idea (Vi) and Reliance Jio users also reported facing intermittent network issues on Monday. Social media platforms such as X (formerly Twitter) were flooded with complaints from customers highlighting difficulties in making calls, slow internet speeds, and disrupted connectivity. Many Vi users stated that their mobile internet was either completely down or functioning at a much slower pace than usual, while Jio customers flagged frequent call drops and patchy 4G coverage.

These complaints coincided with the widespread outage faced by Airtel subscribers, leading to speculation about a possible broader telecom disruption. However, both Vodafone Idea and Jio did not issue any official confirmation regarding a large-scale outage, suggesting that the problems may have been regional or temporary. Still, the simultaneous reports from multiple networks amplified concerns about the stability of India’s telecom infrastructure.