Amazon has announced the shutdown of Chime, its video conferencing service that was launched as an alternative to Zoom and Google Meet. The decision to discontinue Chime comes after the service saw limited adoption outside of Amazon itself. In a blog post, Amazon confirmed that it will end support for Chime, including its Business Calling features, on February 20, 2026.
Amazon will also stop using Chime for its internal meetings. According to a memo viewed by Business Insider, Chime will be replaced by Zoom at Amazon offices.
“When we decide to retire a service or feature, it is typically because we’ve introduced something better or our partners offer a solution that is a good fit for our customers as well as our own employees,” Amazon tells BI. “In Chime’s case, its use outside of Amazon was limited, and our partners offer great collaboration solutions, so we will lean into those.”
Amazon Chime was launched in 2017. News about Chime’s closure follows Amazon’s decision to shut down the Amazon Appstore app for Android devices to focus its “efforts on the Appstore experience on our own devices," like Fire TVs and Fire Tablets.
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