BSNL users Face Major Connectivity Issues in Multiple Regions

State-owned telecom provider Bharat Sanchar Nigam Limited (BSNL) is under scrutiny as users across several regions in India report significant connectivity issues. The disruptions, which have affected both mobile and broadband services, have sparked frustration among customers who rely on the network for their daily communication and business needs.

BSNL users have taken to social media platforms to voice their grievances, citing issues such as, Complete Service Outages, Intermittent Connectivity and reduced internet speeds. Several users have complained of internet speeds dropping drastically, affecting video calls, streaming, and online work. The disruptions appear to be widespread, with complaints emerging from urban centers, semi-urban areas, and rural regions, highlighting a systemic problem within BSNL's network infrastructure.

Users have reported difficulties in making emergency calls during outages. While BSNL has yet to release an official statement, industry insiders suggest that the issues could stem from the aging Infrastructure. BSNL’s reliance on older network technologies may be contributing to these recurring issues. Alos, the company has faced financial challenges in recent years, limiting its ability to upgrade infrastructure and expand capacity.

BSNL has a history of lagging behind private telecom giants in terms of service quality and innovation. However, with its ambitious plans for rolling out 4G services and transitioning to 5G in the near future, the company must address these connectivity issues promptly to retain customer trust.