Cognizant to take over Adaptra in Australia

Cognizant has announced it has entered into an agreement to acquire Adaptra, a Sydney-based consulting, business transformation and IT services provider. Adaptra works with five of the top ten insurers in Australia and New Zealand, helping them define their target business and operating models and providing platform advisory and implementation services.

Founded in 1998, Adaptra specializes in consulting, programme management and implementation of core platforms such as Guidewire to enable insurance companies to drive improvements across key functional areas such as underwriting, policy administration, claims management and billing. This helps insurers increase speed-to-market, transform core processing to improve customer experience, drive competitiveness and product differentiation, and empower agents to digitally engage with customers.

The acquisition further strengthens Cognizant’s deep insurance, business transformation and platform capabilities to help clients succeed in a technology- and data-intensive world. As part of the acquisition, approximately 100 professionals will join Cognizant.

“Increasingly, insurers around the world are looking to simplify critical processes relating to policies, claims and billing,” said Jayajyoti Sengupta, Head of Asia-Pacific, Cognizant. “Analyzing these processes provides an opportunity to enable insights on customer experiences and operational efficiencies.”

“Becoming a part of Cognizant uniquely positions us for new growth opportunities across newer technologies and industries,” said Peter Overton, Managing Director, Adaptra. “Cognizant’s global experience, deep digital capabilities, and entrepreneurial culture will enable us to deliver broader transformational solutions to insurers. This is critical for us to provide greater opportunities for our employees. With our shared commitment to helping insurers navigate the shift to the digital economy, we can drive future diversification and deliver high-value solutions based on our combined strengths.”