Insight advances digital excellence through ISMAC and MSSP focus

NEEL SHAH
FOUNDER & CHAIRMAN, INSIGHT BUSINESS MACHINES PVT. LTD.

At Insight, our growth is guided by five strategic pillars under the ISMAC framework— Infrastructure, Security, Mobility, Analytics, and Cloud. In Smart Infrastructure, we focus on OT/ IoT integration, network modernization, automation, and intelligent facility management to help enterprises build agile, scalable digital foundations. Our cybersecurity practice is built around Zero Trust architecture, Managed Detection and Response (MDR), and identity governance, supported by our 24x7 NOC/SOC facility for real-time threat detection and response. With Intelligent Mobility, we enhance productivity across hybrid environments through secure access, modern workplace solutions, and endpoint security. In Platform Analytics, we leverage AI/ML, predictive models, and edge intelligence to enable real-time decision-making. For Hybrid Cloud, our CloudOps team ensures secure, scalable, and cost-optimized deployment across public, private, and on-prem platforms.

We have evolved from a reseller to a digital transformation partner by aligning technology with business outcomes. Our engagements start with consulting-led discovery and IT assessments to co- create transformation roadmaps, embedding cybersecurity, edge intelligence, and hybrid cloud orchestration by design.

In FY 2025–26 and beyond, we see strong growth in MSSP services, SOC-as-a-Service, and edge analytics in sectors like BFSI, pharma, logistics, and mid-market GCCs. We are also building smart campuses by integrating infrastructure, automation, and mobility. To address the talent gap, we invest in internal incubation, strategic hiring, OEM-led training, and hands-on labs, ensuring deep expertise and customer-ready delivery.