Security
Japan Airlines Co. said it has resumed ticket sales for international and domestic flights after resolving a system malfunction caused by a cyberattack on the morning of December 26.
Just a day after Christmas, Japan Airlines (JAL) was the victim of a cyber attack on December 26, which caused delays for more than 24 flights and the temporary suspension of ticket sales. Flight safety was not affected, and the DDoS attack was repelled within a few hours. This cyberattack on JAL significantly disrupted the traveling in Japan during the busy Christmas period. The DDoS attack on JAL thus coincides with one of the most active travel times in what is a technologically dominant country.
According to JAL, the problem began on Thursday morning when the company's network, which connects internal and external systems, malfunctioned. According to the airline, the cause was a DDoS attack on the systems, which involves flooding a system or network with data traffic or requests until the target can no longer respond or crashes.
According to JAL, no customer data was lost in the attack. By late morning, however, more than 24 flights had already been delayed by more than half an hour. Ticket sales for domestic and international flights departing on Thursday were temporarily suspended. Other Japanese airlines were not affected. However, the Japanese postal service depends heavily on air transportation, which according to Japan Post can cause delays in the delivery of letters, parcels and the like. Information on the origin or cause of the attack is still pending.
According to JAL, no customer data was lost in the attack. By late morning, however, more than 24 flights had already been delayed by more than half an hour. Ticket sales for domestic and international flights departing on Thursday were temporarily suspended. Other Japanese airlines were not affected. However, the Japanese postal service depends heavily on air transportation, which according to Japan Post can cause delays in the delivery of letters, parcels and the like. Information on the origin or cause of the attack is still pending.
But the cybersecurity team was able to resume ticket sales back and running. The airline said in a statement at 2:19 pm Tokyo time, December 26, "Systems have been restored without any leakage of customer data, and there is no virus damage."
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