Vibhore Shrivastava
Managing Director, VIBS Infosol
As a Leading Player
VIBS is always committed to customer satisfaction. We have started with a lot of uneven factors and gone through a real roller coaster at initial days however our approach has always helped us to create strong values when it comes to customer satisfaction. Service oriented industry is always measured on knowledge, project delivery capabilities and customer satisfaction. All three parameters would define the future of the organisation.
VIBS has always given clear messages to team members about the importance of three parameters and fortunately our team has always delivered what is expected out of them. Creating Brand image and exploring new customer requirements through technology know-how is always our preference.
Expanding Service Offerings
VIBS has started from Indore, commercial capital of Madhya Pradesh. We always carry a clear intention to grow and not limit ourselves to any specific territory. Since we have started from non - metro city, we have found many challenges and to overcome those, we have started experimenting new things every time. We believe in the principle of “The only failure is not trying”.
Since our Directors and Board of advisors have a strong understanding of the national market, we have started increasing our strength in multiple cities. Few of them accepted us well and few gave us a tough battle to win. However, with our committed approach, we have got real appreciation from different territories.
Available Solutions to Penetrate
As we all know, WFH (Work from Home) is the new normal and most companies want to maintain social distancing & complete hygiene at their work place. Some companies have started partial operational hours with limited work force. Major challenges are to manage compliances and security with complete connectivity and optimal productivity.
Large enterprises were initially concerned about major connectivity factors but lately, they understood and realised concerns from Audit and other relevant departments about security protocol and compliance.
Our major services consist of managing security for customers' centralized environment and end-user threat management. Deployment of cloud and secured VPN connectivity would be required, for which, we already have multiple and proven technologies in place. Additionally, we have certified resources and strong customer references wherein our solutions have helped them create a flexible work environment while maintaining all customer relevant concerns.
Strategic Plans In 2021
In 2021, Cyber security trends flow majorly towards Endpoint management suite, Network optimisation, Collaboration tools, Email protection and secured cloud practices. Once this would get mature by any organisation, securing the complete infra with acute visibility would be most important and realistic to achieve.
We have multiple used cases to manage Agility without much downtime. There were challenges for WFH with complete Data Protection, Employee monitoring, Endpoint management, Collaboration tool for Audio and Video conference, migrating to Cloud environment for future ready are few important factors every customer is looking for. Today, early adopters had already implemented the majority of them and followers are soon planning to be on track.
Best Suited OEMS’s Partner Programmes
Apparently, VIBS always believes in providing the right solutions to address customer requirements and for that we have always had a brand agnostic approach. However, having said that, we also have our preferred technology partner and we closely work with them for mutual business growth prospective.
Few of them have great partner programs and right intentions, they have not only taken care of their partners in these tough times but also, supported them to manage customers well. Sophos, Ivanti (Pulse Secure), Palo Alto, F5 Networks, Kaspersky, Tufin, and many others are in this league to ensure partners like us, provide their best support to the customer to become trusted advisors.
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