Maximizing Lenovo's capabilities to drive enterprise-ready solutions

Om Sai Group, a leading IT solution provider with over 600 employees, has grown from a Lenovo-exclusive retail store into a trusted name in end-to-end IT services over the past two decades. Specializing in cybersecurity, data center infrastructure, and enterprise mobility, nearly 50% of its revenue comes from endpoint solutions. In an interaction with VARINDIA, Anil Kumar Tiwari, Chairman & MD, Om Sai Group highlighted the company’s collaboration with BillDesk, where outdated servers were upgraded to next-generation Lenovo infrastructure, boosting processing speeds by 70% and reducing operational costs by 45%. He also shared company’s plans for a 71% revenue increase and workforce expansion, with Lenovo playing a key role in driving growth.

Om Sai Group started as a  Lenovo-exclusive retail store in Mumbai (2004-2005) and has grown into a leading enterprise IT solutions provider with 600+ employees. Specializing in BFSI, pharma, and education, the company offers end-to-end IT solutions, including cybersecurity, data center infrastructure, enterprise mobility, and software. Nearly 50% of its revenue comes from endpoint solutions. Committed to social responsibility, Om Sai  Group  supports CSR initiatives like setting up computer labs in rural Maharashtra, reinforcing its reputation as a trusted partner for businesses and communities.

ENABLING DIGITAL TRANSFORMATION FOR BUSINESSES

Businesses today face the challenge of upgrading outdated legacy systems to modern, scalable infrastructures. Om Sai Group showcased its expertise through its partnership with BillDesk, one of India’s top payment gateways. Struggling with obsolete servers amid rising digital transactions, BillDesk entrusted Om Sai Group with a $1 million deal.

 
The team migrated their infrastructure to next- gen Lenovo servers, integrating network, firewall, software, and hardware. This upgrade boosted processing  speeds  by  70%,  cut  operational  costs by 45%, and tripled transaction capacity, enabling BillDesk to efficiently handle growing digital payment demands.

TRANSFORMING EDUCATION THROUGH TECHNOLOGY

Beyond the corporate  sector,  Om  Sai  Group is revolutionizing education IT infrastructure. A leading academic institution in Telangana struggled with outdated systems, limiting student exposure to AI and machine learning. Their computer labs lacked essential tools, putting students at a competitive disadvantage. Om Sai Group modernized the labs with  high-performance  Lenovo endpoints,  creating a state-of-the-art learning environment. As a result, student engagement in tech-driven projects doubled, and graduates felt better prepared for the workforce. The success of this initiative led to four consecutive years of contract renewals worth INR 100 crores.

THE 3CS GO-TO-MARKET STRATEGY

Om Sai Group’s success is built on its 3Cs strategy: Customer Requirement, Customer Connection, and Customer Satisfaction. By focusing on personalized solutions, the company fosters long-term client loyalty. Starting with endpoint solutions, Om Sai Group scales its services based on demand, offering data center, cybersecurity, and managed IT services. With 700+ customers, operations in 13 locations, and 200+ industry awards, it continues to strengthen its position in the IT solutions market.

LENOVO: A STRATEGIC GROWTH PARTNER

Lenovo has played a crucial role in Om Sai Group’s journey, providing cutting- edge technology and solutions that enable seamless IT transformations. From high-performance servers to advanced endpoint solutions, Lenovo’s offerings have been instrumental in Om Sai Group’s ability to scale across industries. Beyond technology, Lenovo’s support in training and business development has been invaluable, allowing Om Sai Group to expand its service offerings. This includes deploying AI-enabled solutions and setting up advanced data centers. Lenovo’s commitment to innovation aligns perfectly with Om Sai Group’s vision of delivering future-ready IT solutions.

Future Roadmap: Scaling New Heights Om Sai Group’s rapid growth includes a 71% revenue increase in three years and a 150% expansion in data center solutions. With 700+ customers and ambitious plans to expand its workforce beyond 1,000 employees, the company is investing in Network Operations Centers (NOCs) and Security Operations Centers (SOCs) to meet rising demand for managed IT services. Backed by strong partnerships like Lenovo, Om Sai Group is poised to lead India’s evolving IT solutions landscape.

From a small retail store to a dominant IT solutions provider, Om Sai Group’s journey is a testament to its innovation, adaptability, and customer-first approach. With expansion plans and cutting-edge solutions, the company is set for continued growth in the years ahead.