Rackspace confirms ransomware attack
2022-12-07![Rackspace confirms ransomware attack Rackspace confirms ransomware attack](https://varindia.com/storage/news/uploads/2018/02/63907eb526469.jpg)
Cloud computing giant Rackspace has confirmed that it has been hit by a ransomware attack, leaving a number of its customers without email access. The investigation is in its early stages and if any sensitive information is found to be affected, the company said it will notify customers as appropriate.
Rackspace’s hosted Microsoft Exchange service started experiencing problems last week and the company quoted that due to a security incident, it had powered down and disconnected the service.
The company said, “As you know, on Friday, December 2nd, 2022, we became aware of suspicious activity and immediately took proactive measures to isolate the Hosted Exchange environment to contain the incident. We have since determined this suspicious activity was the result of a ransomware incident.”
The company has hired a “leading cyber defense firm” to investigate the attack, but is “unable to provide a timeline for restoration.” The company hasn’t disclosed how hackers gained access to its systems, who is behind the attack or how much data they were able to access before deploying the ransomware.
Rackspace has isolated the affected servers and is recommending that affected customers transfer their email servers to a Microsoft 365 cloud-based account. Customers can also set up email forwarding to an external email address for new, incoming emails while they set up a Microsoft 365 account.
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