Tech Mahindra announces expansion of BPS Business in the Baltic States

Tech Mahindra has announced the expansion of its Business Processing Services (BPS) business in the Baltic States with a new centre in Riga, Latvia. The new market expansion is a significant part of Tech Mahindra's ongoing strategy to deliver innovative technology solutions worldwide. The centre was inaugurated by Tanmaya Lal, Ambassador of India to the Republic of Latvia & Sweden, Jurģis Miezainis, Parliamentary Secretary of the Ministry of Economics, Republic of Latvia and Vilnis Ķirsis, Mayor of Riga.

The expansion of BPS business will help Tech Mahindra bolster its presence in Europe, providing local and regional customers with direct access to its comprehensive range of services, including 5G, Metaverse, Blockchain, Quantum Computing, Cybersecurity, and Artificial Intelligence. Tech Mahindra will establish a state-of-the-art Business Process Outsourcing (BPO) service within the cutting-edge Jaunā Teika complex.

Birendra Sen, Business Head, Business Process Services, Tech Mahindra, said, "Tech Mahindra's expansion into the Baltic States is a pivotal stride in our growth strategy. Latvia's thriving tech ecosystem, skilled workforce, robust IT infrastructure, and favorable government policies make it an ideal hub for accessing European markets. This expansion highlights our commitment to regional growth and technological advancements in Europe, further empowering our customers to scale at speed and adapt their businesses like never before.”

The centre will employ approximately 500 professionals, further extending Tech Mahindra’s global workforce which spans over 145,000+ employees across 90+ countries.

Tech Mahindra’s commitment to environmental sustainability is exemplified by the new office in Jaunā Teika, Latvia’s premier business hub renowned for its dedication to innovation and sustainability. This facility is BREEAM certified, a globally recognized program administered by the Building Research Establishment (BRE). The office complex meets the highest standards of sustainable building design and features the largest electric car charging station in the Baltics, extensive multi-story parking, and adaptable office layouts to meet the diverse needs of its occupants.

Tech Mahindra Business Process Services is at the forefront of future-ready technology and has 55+ delivery centers in 15 countries that provide services in 50+ languages to 270+ global customers.