'Employee issues are handled effectively with minimal impact while remote working'

Meetali Sharma, Risk, Compliance & Information Security Leader, SDG Corporation

“When it comes to choosing a particular vendor or the OEMs on their offerings, a key point to be kept in mind is the current threat landscape of your organization and the need of the particular tool. Decision to implement a tool needs to be based on the risk assessment of the organization and not because it is an in “thing” in the market. The offered tools/solution/technology must be robust, flexible, user-friendly, adaptable and easy to integrate with the existing systems within the organization.

Tools and technologies have been enabled for remote working for all employees. Employee awareness and training programs are being conducted on frequent intervals. Daily standup calls are being conducted by task force (specially created to manage pandemic). Task force ensures that employee issues are handled effectively during remote working with minimal impact to customers and business operations.

A technology roadmap has been prepared; tools are being evaluated for security as well as their functionality. Once the risk assessment report is completed for each of the tools, they would go through multiple approvals before being deployed.”