Ericsson appoints new HEAD OF GLOBAL SERVICES in India

Ericsson has announced that effective July 1, 2014, Amitabh Ray is appointed Managing Director of Ericsson India Global Services Pvt. Ltd. Currently acting Head of Strategy and Portfolio within Business Unit Global Services, Amitabh will continue to be a member of the Unit’s Leadership Team in his new role.
Magnus Mandersson, Head of Business Unit Global Services, said: “With over 20 years’ experience in the ICT services industry, I am confident Amitabh will ensure that Ericsson’s services portfolio in India continues to deliver enormous value to our global customers.”
Amitabh Ray joined Ericsson India Global Services in 2010 as Vice President and Head of Consulting and Systems Integration, Application Development and Maintenance and Project Management Office based in Kolkata. He has previously held senior positions across both IBM and PwC, where he led the development of global delivery centers, supporting customers across multiple domains and countries. Amitabh succeeds Mats Agervi in this role.
States Amitabh Ray, “People and competence are at the heart of Ericsson’s services business, which is why India, with its vast pool of ICT talent, is such a strategic location for us at Ericsson. I’m excited to be heading an organization that is at the forefront of leading the change in our industry as it converges across  telecommunications, IT and media domains.”
Ericsson India Global Services is part of Ericsson’s global delivery network which includes 4 Global Service Centers in India, Romania and China.  Ericsson India Global Services is spread across five locations in India – Noida, Gurgaon, Bangalore, Chennai and Kolkata – and provides vendor and technology-agnostic support across Consulting and Systems Integration (CSI), Application Development and Maintenance (ADM), Managed Services (Operations, Engineering), Network Rollout and Software Delivery. It also hosts a state-of-the-art Research and Development hub, focusing on IP, Networking, Revenue Management and Modems.
Ericsson is present in India through its entities; Ericsson India Global Services and Ericsson India Pvt. Ltd. Chris Houghton is the Region Head for Ericsson in India and is the Managing Director for Ericsson India Pvt. Ltd.