Ingram Micro stays ahead due to its trust gained from customers

Navneet Singh Bindra
Senior Vice President & Country Chief Executive, Ingram Micro India

“Ingram Micro delivers a full spectrum of global technology and supply chain services to businesses around the world. The company has a deep expertise in technology solutions, mobility, cloud, and supply chain solutions enabling business partners.” 

Digital transformation and automation can increase the efficiency of existing processes and drive change by creating or unlocking new value for customers. Ingram Micro has digitally transformed the ability to have an impact on a wide range of business operations and marketing initiatives.

IMEcom – an award-winning Ingram Micro E-Commerce B2B portal is a great opportunity for B2B partners, specially designed to offer 24x7 access to a wide spectrum of technology products.

Ingram Micro XVANTAGE, introduced at this year’s Cloud Summit, is a single pane of glass for resellers to interact with Ingram Micro, including hardware and software sales, managing customer subscriptions, accessing marketing and training resources and working with Ingram. CRM, B2B2C, IMlink and Digital Workforce Transformation were the few things where Ingram Micro did a lot of work with the support of its customers, vendors and associates and all the external stakeholders to expand the market visibility around all ecosystems.

Ingram Micro IoT creates value for its partners and customers by being an IoT Solutions Aggregator. The goal is to simplify IoT by providing a broad range of IoT offerings designed to solve business problems. It expands its partner program to deliver different values under the new model of partnership. This shifts the efforts to better align with the new needs of partners and customers.

Ingram Micro provides leading training courses from more than 65 industry leaders through its Professional Services to meet any business demand for education and training. It brings Manpower to use digital automation tools to get the right workforce which can prompt employee feedback in a contextual, timely and relevant way. And automatically escalate the results to the right people for action.

With an eye to the future, Ingram Micro Cloud is launching Global Cloud Growth Solutions - a new initiative with a deepened focus on today’s fastest-growing and largest-opportunity solutions areas. Through this initiative, partners have the ability to achieve sustainable success in each segment with targeted insights and appropriate solutions that best fit their business needs.