Lenovo agrees to help other brands amid lockdown

Lenovo announced that it will be offering 24*7 technical support to all laptop and desktop customers other than Lenovo. The customer support will be available at a toll-free number.

Lenovo is fully committed to the safety and well-being of its employees, business partners and customers.  The technical support will be available until May 3, 2020.

The technical support will provide assistance for services like- Basic operating system-related troubleshooting, Identifying problems with hardware or software, Installation of 3rd party devices like printers, scanners, Support on licensed softwares like office, antivirus etc. for installation and removal and Slow system related issues.

"Whether it's technology or helping those most in need, Lenovo is dedicated to working together to fight this pandemic on every front. With the ongoing pandemic causing public restrictions & health concerns, Lenovo will be offering support to its customers as well as the community at large. The technical helpline will offer basic and general assistance to customers,” says Rahul Agarwal - CEO and Managing Director, Lenovo India