The first exclusive service hub for UK-based technology startup Nothing, managed by OnePlus co-founder Carl Pei, has opened in Bangalore. The facility has advantages including two-hour turnaround times for repairs. Nothing intends to grow to 35 centres in India over the next two years and build four more centres in the upcoming months.
Ahead of the launch of the Nothing Phone 2 in July this year, the company had announced plans to open its first exclusive service centre in August. The centre has finally been opened in Bengaluru, and customers can now visit the Nothing exclusive service centre at 100 Feet Road (also known as Dr SK Karim Khan Road) in Indira Nagar.
At the company's first service centre, customers will be able to avail of priority service and support for their Nothing products, according to an Indian Express report citing Nothing Vice President and General Manager Manu Sharma. The UK-based smartphone maker will attempt to repair products within a two-hour period or offer users an alternative device for lengthy repair periods. Customers will also reportedly be able to play arcade games like Pac-Man at the store.
As per the report, Nothing will also offer discounts on labour and component costs at the exclusive service centre in Indira Nagar — on the second weekend of every month. Similar to Apple's free sessions at its official retail stores, customers will reportedly be able to attend technical workshops in dedicated rooms at the new service centre.
The first service centre in Bangalore will be followed by four new ones in Chennai, Delhi, Hyderabad, and Mumbai, the company revealed back in July. The number of these exclusive service centres will add 15 more service centres next year, and the number of centres is expected to go up to 35 by 2025.
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