NTT Ltd. partners with GAVS to deliver enhanced Infrastructure Managed services in India

NTT Ltd. in India announced its association with GAVS to enhance its Infrastructure Managed Services (IMS) with the AI based Technology Operations, Zero Incident FrameworkTM (ZIFTM) platform.

The advanced AI based platform efficiently, effectively, and accurately provides end-to-end support in operations management with its increasing complexity and tool proliferation. Using AI & ML, it generates accelerated actionable insights through agnostic data source ingestion. The enhanced visibility, intelligent root cause determination, predictive analytics, and automated remediation will help enterprises make faster decisions.

The platform ingests data, performs agentless auto discovery, correlates the ingested data and then maps the topology of the entire technology landscape, and finally identifies the root cause of all events and incidents. Its ability to predict failures through predictive analytics helps in prevention of incidents.

Sharad Sanghi, Managing Director, NTT Ltd., India, said, “We like to stay ahead of the curve and keep bringing innovative solutions to our customers. Through AIOps, we want to modernize managed services and add significant value to our customers. Digital transformation journeys demand a switch to AIOps. Hence, we decided to find the best solution for our customers that can act intelligently and robustly to meet our scaling demands.

Furthermore, it reduces the noise, event pollution, and number of false positives, in addition to streamlining operations for event processing, incident management, and accelerated incident investigation.

Balaji Uppili, COO, GAVS technologies, said, “We have built ZIFTM with a vision and NTT choosing ZIFTM bolsters our belief. In NTT, we have found a partner with years of experience, reach, and a deep understanding of managed services space. NTT will only add to the innovativeness of ZIFTM. Working with NTT and its customers, we look forward to making AIOps easy and effective in the coming time.”