Rashi Peripherals has recently authorized GfK India to conduct a satisfaction survey among Rashi Peripheral's channel partners. The purpose of the survey was to identify and validate process compliance and devise an action plan for Rashi's future growth and improve areas and partner perception in each of the Rashi Peripherals' branch offices.
The findings of the survey highlighted that Rashi is emerging as a strong relationship oriented organization with high scores on channel friendliness and partner involvement. More than two thirds of the partners would recommend Rashi to other partners and Rashi was quoted “Very Good” in overall performance by over 50 % channel partners.36 % partners quoted “Good” for Rashi.
Mayank Garg, Senior Manager, GfK India said, “We witnessed high levels of satisfaction amongst Rashi’s channel partners in cities where the survey was conducted. Rashi Peripherals showcased high scores in channel friendliness and partner orientation and process excellence is a strong point for Rashi.”
Rajesh Goenka, VP- Sales & Marketing, Rashi Peripherals Pvt. Ltd stated, “This GfK survey has given us a lot of insight and direction. While we are very happy with the results, we will brainstorm and work on improvement of the relative weak links. So as to further improvise partner satisfaction. I am sure this will help us to take the next level growth for Rashi.”
