Revamping service portfolio with new technologies

Shriranga Mulay, VP, Development Engineering, India, NTT DATA Inc.

“Some of the emerging technologies that are expected to disrupt the market include GenAI, P5G, Industrial IoT & Security, and App and API Security. At NTT, our approach is to utilize these trends for business growth. We invest in research, form strategic partnerships, and offer customized solutions to adapt to market demands.

At NTT, we leverage new technologies to revamp our service portfolio, prioritizing internal adoption and seamless implementation for clients. This approach enhances operational efficiency, enables automation, and facilitates self-service, ultimately elevating the customer experience and setting us apart in the market.

We are well-prepared to leverage and implement new technologies effectively through continuous upskilling and strategic resource allocation. Our team has diverse expertise, and a solid foundation in both domain knowledge and technical proficiency. For instance, in the GenAI, we have individuals who are proficient in GPU and CPU Accelerators, as well as a comprehensive understanding of GenAI platforms and MLOPs.

Our extensive experience as a managed service provider (MSP) in network and security services positions us as leaders in the field. At NTT, we have been able to adapt our skills to address emerging challenges such as IoT security, seamlessly integrating IT and OT security protocols.

Apart from this, our background in infrastructure and application management has allowed us to organically expand into areas such as application and API security. We have invested in upskilling and Laddering up of our team to provide reliable and robust security solutions and services tailored to the application-centric paradigm.”