RLC enters into an agreement with Acer
2012-06-12Reverse Logistics Company has joined hands with Acer to manage their returns. This agreement will allow Acer to increase customer satisfaction, reduce costs, and increase margins by managing returns in a systematic way.
Hitendra Chaturvedi, Founder & MD, RLC Pvt. ltd. said, “We are pleased to have tied up with Acer to streamline their returns. In today’s marketplace, customer returns are a serious liability to any business. The challenge lies in processing returns at a proficiency level that allows quick, efficient and cost-effective collection and return of merchandise. RLC through its state of the art technology takes charge of the pan India acquisition of Acer’s returns, factory seconds, surplus and discontinued models. This is further repaired, refurbished, repacked and sold through our organized retail channel, GreenDust.”
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