Teleperformance has been awarded with the “Best Outsourcing Partner” award by Contact Centre World, a worldwide association focussed on propagating best practices in the BPO industry. The award recognizes Teleperformance’s exceptional track record in customer satisfaction for SanDisk, a global leader in flash storage solutions.
“The award recognizes a strong commitment of Teleperformance teams to achieve enhanced customer satisfaction to match SanDisk’s distinctly superior products and service levels. This recognition will spur us to deliver even better customer experience to our marquee clients,” said Sanjay Mehta, Managing Director, Teleperformance India.
Three Contact Centres of Teleperformance provide technical support and trouble-shooting services in 15 languages for US-based SanDisk, a global leader in flash storage solutions. In addition, it manages an online tech forum in four languages.
Over 100 outsourcing firms from Australia, China, India, Indonesia, Japan, Malaysia, New Zealand, the Philippines and Singapore participated in the award process where an eminent jury from the industry made the final pick.
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