Top 200 Solution Partners In India

Agmatel’s success and growth in government vertical is based on its best practices

V K Malhotra
Director, Agmatel India    

“We, Agmatel India are an over 30 years young IT sales company that specializes in serving government clients. We have developed a deep understanding of the intricacies of government IT sales and have adopted various practices to ensure our success. These practices include extensive industry knowledge, a focus on compliance and security, building long-term relationships with government agencies, offering tailored solutions, strategic partnerships with technology partners and vendors, transparency and accountability, and continuous training.

We have invested in a team of experts with extensive knowledge of government IT needs, regulations, and procurement processes. We prioritize data security and regulatory compliance, adhering to industry standards and staying updated on evolving regulations. We also prioritize building long-term relationships with government agencies, focusing on communication, trustworthiness, and reliability.

In conclusion, our success and growth in government IT sales are the result of our unwavering commitment to industry expertise, compliance, relationship building, customization, strategic partnerships, transparency, continuous learning, adaptability, and community engagement. These best practices underscore our dedication to providing innovative and reliable IT solutions that empower government agencies to fulfil their missions efficiently and securely.”

Adit Microsys empowering SMEs to run business efficiently

Biren Shah
Managing Director, Adit Microsys   

“Indian SMEs face an extremely challenging business environment – they are generally at a disadvantage against the large players in earning adequate margins and generating consistent cash flow.  While their operating budgets are limited, very often their requirements are like those of large enterprises.  At the same time, the extreme complexity in adopting Information technology for business transformation prevents them from competing better with leading players in their respective industries.

Adit Microsys helps SMEs deal with the above challenges in the following ways:

◆ Acts as a technology partner and helps them operate in a secure and efficient way with a high-performance computing environment with anytime, anywhere access

◆ Ensures Business Continuity and regulatory compliance through cost-effective backup, Disaster Recovery (DR) and archival

◆ Provides an enterprise class digital presence through modern, responsive web site and e-commerce solutions

◆ Provides applications specifically designed for SMEs to help them get better organized, be more productive and serve customers better – all in an extremely cost-effective manner.  Such applications include Document Management System, After-sales Service Portals, and WhatsApp integration for current applications

◆ Reduce IT operational costs by replacing high-overhead international brands with high quality alternate solutions, often with “Make in India” products.”

Dev Information Technology committed towards continuous innovation and adaptation

Pranav Pandya
Founder & Chairman, Dev Information Technology   

“Dev Information Technology remains relevant in the competitive IT market through a commitment to continuous innovation and adaptation. We invest significantly in research and development, ensuring we stay at the forefront of emerging technologies like AI, Cloud Computing, IoT, and Blockchain. Our workforce is empowered through ongoing learning and development initiatives, keeping them updated with industry trends and technologies. We maintain a client-centric approach, emphasizing the understanding of our client's unique needs and offering customized solutions to provide value and build lasting relationships. Our operations and project management agility allow us to respond to market changes and client demands swiftly. By serving clients globally, we diversify our client base and reduce dependence on a single market. Collaboration with industry-leading partners and alliances enables us to access new technologies and markets.”

Dedicated towards learning and adapting new technologies and industry dynamics

Mohan Rajamani
President, Cache Technologies

“Cache has an ethos of ensuring to serve the underserved. One of our core values has been to find a niche geography and focus on diverse service offering in the technology space.

Over the last several years, we have nurtured customers in South Korea. We have built scalable and reliable technology platforms for different verticals in this market.

During the start of the pandemic, we launched a wholly-owned subsidiary in the US to cater to the North American market, thereafter we kept focusing on markets that have a potential.

We ensure our team invests time in staying up-to-date with the latest technologies and continuous learning is crucial for their successes. To that end, we ensure they participate in various global technology forums, events and symposiums.

Building and maintaining a strong interpersonal network is also one of the pillars for each of us. This can open up a lot of collaboration opportunities.

Problem solving and critical thinking are the fundamental skills that we expect each of the team members to have. The ability to solve complex technical challenges is highly valued.

Staying relevant in the IT market is an ongoing process, it requires commitment to learning and adapting to new technologies and industry dynamics. Additionally, staying connected with the IT community can provide valuable insights and opportunities for growth.”

Fulfilling the unique needs with tailored solutions

Alok Gupta
Director, Cache Infotech    

“Our future roadmap for growth is concise:

Diversification: We will expand our service offerings into emerging tech fields like AI, cloud, and cybersecurity.

Global Reach: A focus on international markets will drive our growth through strategic partnerships and expansions.

Talent Magnet: Attracting top talent and nurturing their skills will be pivotal in delivering excellence.
 
Sustainability: Embracing sustainable practices will underscore our commitment to responsible growth.

As the CEO of Cache Infotech, we are focusing on serving Indian SMEs by:

Tailored Solutions: Providing customized IT solutions that align with the unique needs and budgets of SMEs.

Digital Transformation: Assisting SMEs in their digital journey, enabling them to leverage technology for efficiency and growth.

Education and Support: Offering ongoing support and training to empower SMEs to adapt and thrive in an ever-changing tech landscape.”

Government and education segment embracing digital transformation in a big way

Biren Yadav
Founder & CEO, Bluecom Infotech  

“Digital transformation is getting adopted by every vertical and in fact by all walks of life. It is very heartening to see the education vertical adopting the digital transformation in a big way specially post pandemic which was earlier very slow on this journey. This has brought in a revolutionary change in the society and the future is getting trained digitally. Another vertical which has quickly adopted digital transformation in an unprecedented way is Government. This adoption is a welcome change in the country as it has revolutionized the speed and scale of their functioning.

Hospitality, Transportation and Healthcare verticals are giving their customers one of the best experiences by adopting digital transformation. The entertainment vertical has taken a 360-degree change in their journey which has brought in a revolution and has given an opportunity to a lot of new ideas and avenues to a lot of new entrants.”

CDP India adopted dual pronged approach for ‘Futuristic Strategy’

Ankit Desai
Director, CDP India  

“Our specialization has been turnkey centric in the past financial year. CDP India provides its SaaS offerings globally. CDP India delivers turnkey IT Infrastructure deployment for all major BFSI organisations in India.

To pursue CDP’s ‘Futuristic Strategy’, we have adopted a dual pronged approach. In this strategy we have focused on both our business verticals with a value addition: Systems Integration and SaaS applications. We have picked up 3 critical dimensions that have been regarded as important by the customer’s flock:

1.  Product/ Services: For this dimension, we have invested huge efforts in research and development to identify the current challenges and pain points by the CIO teams of our existing customers. By leveraging our well abreast in-house skill force of software developers we have been successful in offering innovative solutions to our customers that have perfectly matched their needs and preferences. Thus, giving us an edge over the competitors

2.  Organization: Being in the IT System Integrator industry for more than 32 years, CDP has earned success in all aspects: financial, team strength, brand name, goodwill and loyalty. We boast a customer portfolio having an active business relationship with us for more than three decades. This has been through continual improvement, ensuring better quality, services and customer satisfaction.

3.  Early adoption of technology: As the pace of technology increases, the penalties for ignoring a progressive stance within this arena are increasing with time. Taking this motto in consideration, there are several technology initiatives adopted by CDP to deliver cutting edge technology solutions.”

Empowering SMEs to succeed & thrive in the industry 

Gurpreet Singh
Founder & Managing Director, Arrow PC Network  

“Our strategy for serving Indian SMEs is all about empowering them to succeed. We understand the unique challenges these businesses face, such as budget constraints and the need to stay agile. So, we provide cost-effective s olutions that don't break the bank and as SMEs grow, our services grow with them, ensuring they always have the right IT support in place.

But it's not just the technology, we also provide tailor made highly personalized IT solutions and support to these SMEs helping them to make smart choices in this rapidly evolving IT landscape.

Hence, making it easier for SMEs to thrive in their industry with Arrow PC Network.”

Continues to lead in business automation by embracing innovation & AI

Devesh Aggarwal
CEO, Compusoft Advisors India   

“Committed to driving innovation in business automation, Compusoft Advisors combines cutting-edge technologies with a customer-centric approach. Our dedication to innovation extends to the integration of OpenAI, with its revolutionary Co-pilot tool at the forefront. Co-pilot, which is integrated around Microsoft Dynamics 365, CRM marketing, brings numerous benefits to our solutions.

In the ERP domain, our Business Central Add-on Solutions cater to a wide range of industries. From Dealer Management Solutions to Discount & Offers matrices for the retail sector, our offerings empower businesses to optimize their operations.

Our commitment to customer-centricity is evident in our Business Central Helpline, where we address the functional and technical queries of Business Central users weekly. Additionally, we offer expertise in General Ledger Foreign Currency Transaction Revaluation and assist in seamless migration from accounting software, whether with or without an inventory module.

Furthermore, our integration with Azure AI Services has enabled us to develop AI-powered solutions that boost product listings on e-commerce platforms. With Microsoft Dynamics 365 CRM, we offer rapid deployment for sales and service, leveraging the Power Platform.

In summary, Compusoft Advisors continues to lead the way in business automation by embracing innovation, AI, and a customer-first philosophy. Our OpenAI integration, coupled with our comprehensive ERP and CRM solutions, empowers businesses to excel in today's dynamic digital landscape with the added benefits of Co-pilot's intelligent assistance.         

Our position as a service provider in the competitive landscape of business automation is strengthened by our unwavering commitment to innovation, adaptability, customer focus, security, seamless integration, and the ability to seamlessly integrate with third-party applications. These guiding principles enable us to deliver advanced ERP, CRM, low-code/no-code, and AI-driven solutions that enable businesses to succeed in the ever-changing digital landscape on a global scale.”

“Trust, respect, and integrity are the cornerstones of our reputation”

Sanjay Patodia
CEO, Galaxy Office Automation 

“In our journey as a top system integrator in the ever-evolving landscape of the Indian IT market, defining and following best practices has been paramount to our overall success and sustained growth. These best practices not only reflect our commitment to excellence but also align with our core values and strategic objectives. These best practices are not static but evolve based on the experiences of our stakeholders. Some of these are:

Continuous Learning and Skill Development:  We invest significantly in the skill development of our workforce. Regular training programs and opportunities for certifications empower our teams to remain at the cutting edge of industry knowledge and expertise.

Client-Centricity: We believe in listening intently to our clients, understanding their unique challenges, and co-creating solutions that align with their strategic objectives. We have established an innovation hub that serves as a creative space for exploring emerging technologies and experimenting with new solutions. This client-centric approach ensures that our services are not just technologically robust but also precisely tailored to address the specific needs of each client. 

Strategic Partnerships and Ecosystems: We believe in the power of collaboration. We foster strategic partnerships with leading and promising technology vendors and industry experts. These alliances grant us access to the latest and best quality products and services, which we leverage to benefit our clients and support their growth objectives.

Ethical and Responsible Practices: We maintain the highest ethical standards in all our interactions, including internal, procurement, partnerships, and client relationships. Trust, respect, and integrity are the cornerstones of our reputation.”

Bitscape focusses on delivering AI expertise to enterprises

Kartik Shah
Global CEO, Bitscape  

“The future is data and data driven organization, productivity and infusing AI to improve decision making and productivity at all levels. Bitscape is focused on delivering the difference with its Data and AI expertise to enterprises in India.”

"Delivering specialized services is frontline for us"

Neel Shah
Chairman, Insight Business Machines    

“In the dynamic world of business, especially as various sectors undergo digital transformation, our commitment to staying relevant has been anchored in our robust processes, frameworks, and attention to the industry best practices. We've long recognized the distinctiveness of different business verticals, and this has guided our careful customer segmentation approach.

Our technical and sales teams, trained and aligned with the intricacies of each sector, have been our frontline in delivering specialized services. For example, with the rise of Industry 4.0 and the 'Make in India' policy, we've been proactive in equipping ourselves with solutions tailor-made for manufacturing. At the same time, the rapid digital transformation of the BFSI industry, marked by improved customer experience and security, requires a strong focus on compliance, cybersecurity and digital banking solutions.

The healthcare industry's transition to electronic medical records, telemedicine, and data analytics requires us to be deeply involved in enabling the transformation of healthcare. In retail, as the industry embraces e-commerce, personalized marketing and product automation, we're right alongside, guiding with advanced tech solutions and best practices for data privacy.

In the media and entertainment sector, we understand the unique challenges and opportunities. Our specialized solutions cater to content creators, broadcasters, and streaming platforms.

More than just aligning with OEM-specific insights, our emphasis on domain certifications underscores our aim to understand the broader challenges and needs of these rapidly transforming industries.

In conclusion, our strategy is a fusion of strategic customer segmentation, best practices, continuous learning, and domain expertise tailored to verticals actively pursuing digital transformation.”

The personal touch and updated technical discussion help Diamond Infotech to win business

Manoj Rathi
Director, Diamond Infotech    

 “We are Keeping ourself updated on solutions and new products and technologies in the market. We have our in-house pre-sales team that meets the customers and pitch the right solution at competitive prices, this personal touch and updated technical discussion helps to win business.

The company follows the best practices of Be Attentive, Be Responsive and Be Positive”

Maintaining relationships is vital for businesses

Vijay H Goel
Director, Miracle Tech Distributors  

“As an organization, we are maintaining our relationships with our old vendors and customers. Apart from that, we are also penetrating into new opportunities along with solving the issues if any with our customers on time for smooth sailing of our business. We believe that our responsibility does not end after selling the product but rather begins with it.”  

Digital transformation is an ongoing process and continues to evolve 

Vibhore Shrivastava
Managing Director, VIBS Infosol   

“Digital transformation is a widespread trend that has affected a variety of industries and verticals. Several verticals have been particularly active in embracing digital transformation: 

Financial Services: Banks, insurance companies, and fintech firms have heavily invested in digital transformation to enhance customer experiences, streamline operations, and improve security. 

Healthcare: The healthcare industry has been increasingly adopting electronic health records (EHRs), telemedicine, wearable health devices, and AI-powered diagnostics. 

Retail and E-commerce: Retailers are leveraging digital technologies for online sales, supply chain optimization, personalized marketing, and data analytics to provide a seamless shopping experience. 

Manufacturing: Industry 4.0 initiatives have transformed manufacturing through automation, IoT sensors, predictive maintenance, and data analytics. 

Telecommunications: Telecom companies have adopted digital technologies to provide faster, more reliable connectivity and to explore opportunities in 5G, IoT, and network virtualization. 

Education: Educational institutions are increasingly using digital tools and online platforms for remote learning, personalized education, and administrative tasks. 

Government: Governments around the world are digitizing public services, implementing e-governance initiatives, and using data analytics. 

Transportation and Logistics: The transportation industry is adopting digital technologies for route optimization, real-time tracking, autonomous vehicles, and logistics management. 

These are just some examples, and it's important to note that digital transformation is an ongoing process that continues to evolve in response to technological advancements and changing market demands.”

“The key to success in the coming years is the continuous self-analysis of our position and the market”

Anil Mittal
Chairman, Go IP Global Services (Brand - Syrotech)  

“Being relevant is not just an option, it’s a challenge and a necessity in a paradigm that is shifting faster than our imagination. The key to success in the coming years is the continuous self-analysis of our position and the market. This SWOT analysis must be done for both the organisation as well as for the market in which we intend to maintain the dominance. The telecom industry has come a long way and now it’s an intricate business to understand what type of disruptive technologies are in the pipeline and their potential impact.

In our company, we not only have the culture of open door but we go a step ahead wherein inputs from all the employees are taken up for considerations, building a culture of continuous improvement and progress. This is precisely our approach when we take the feedback from our partners, vendors, customers and the market in general. The idea is to provide the most relevant technology and the equipment that market demands and precisely at the time when the need arises.

In the coming years, we intend to make Syrotech an Indian brand that is recognized and valued across the globe by starting our brand building from Asia Pacific region. On the inside we strive to attract and retain the best talent by building upon our strength of valuing each employees’ contribution.”

Vishal Peripherals strengthens its channel eco-system by adopting few initiatives  

Vikash Hisariya
Director, Vishal Peripherals     

“The value addition initiatives to strengthen the channel eco-system: 
◆ KT (Knowledge Transfer) - Social media activities & promotions 
◆ Plan out structural win-win situations for parent and partnering bonds 
◆ Financial volatiles in consideration in supply demand 

Partner Engagement model & success factor: 
◆ Transparent- Trust-conscious integrity for committing values 
◆ Loyalty in eco-fraternity with - relation in business and business in relations 
◆ Upscaling and constant innovative changes as and when applicable with bondings.”  

E-Soft Solutions understands the needs of SMEs

Rajnikant Das
CEO, E-Soft Solutions   

“Last 20 years we have been very much involved with the SME segment and we understand the process and psyche of Indian SMEs. Cloud adoption, cloud back up, Cyber security and scalability of whole infrastructure is having a huge potential. ERP has moved to Public cloud and putting lots of money into the digital platform readiness of their employees. We are very much involved in digital transformation, training and deployment of hosting services, SaaS and IaaS.”

Skills, resources and relevant products are required to be competitive in market

Jiten Mehta
Chairman & Managing Director, Magnamious Systems  

“In the current market situation, we need to stay relevant by developing skills and investing in resources and adding new products in the company’s portfolio which will be relevant to the segments you work with. The future roadmap of Magnamious Systems is clear to have a strong service arm and develop a cybersecurity practice within the organization. Proactive managed service on Cyber Security and Cloud.”

Aiming to become a billion-dollar company

Ranjan Chopra
Managing Director & CEO, Team Computers    

“As the CEO of Team Computers, I am incredibly optimistic about our growth prospects as we look ahead to 2024. Our unwavering commitment to innovation and a customer-centric approach has been the cornerstone of our success thus far, and we intend to build upon this strong foundation.

Our primary goal is to solidify our position as a premier IT solutions provider within our country, further extending our market reach and forming strategic partnerships that enable us to offer cutting-edge technologies to our valued clients. By staying ahead with the emerging trends and nurturing a highly skilled and motivated workforce, we are confident in our ability to achieve sustainable growth and contribute positively to businesses' digital transformations in the forthcoming year.

Looking forward, we anticipate that three major disruptive forces will shape the landscape: blockchain technology, the Internet of Things (IoT), and edge computing.

Furthermore, it is with great pride that we share our remarkable growth story. Achieving a staggering growth rate of Rs 3500 Cr, we are setting our sights on becoming a billion-dollar company within the next two years. This extraordinary journey is a testament to the dedication and excellence of our team, and we are excited about the path ahead as we continue to reach new heights and set new benchmarks in the industry.”

Adopting agility to innovation and new technologies to remain competitive in the market 

Sanjay Agarwal
Co-Founder & Managing Partner, Umbrella Infocare  

“We are staying relevant by: 

◆  Integrating with Noventiq, a larger global company to bring our services to new markets
◆  By adopting with agility to innovation and new technologies 
◆  Customizing solutions based on customer needs.

For future growth, Umbrella Infocare aims to:

◆  Positioning ourselves as a high quality and cost-effective AWS partner in the global market
◆  Establishing a global Cloud Center of Excellence (CCoE)
◆  Developing a diverse portfolio to address needs of existing customers and new markets.”

Adapt, innovate, and demonstrate value: To stay relevant

Jitesh Chauhan
Managing Director, Rubik Infotech 

“Staying relevant as an IT partner in a competitive market requires a combination of strategies and approaches to adapt to the ever-evolving technology landscape. We have adopted some key strategies to help us stay relevant: 

◆ Encouraged a culture of continuous learning and innovation within Rubik. 
◆ Understood our clients’ businesses thoroughly and offered tailored solutions that align 
    with their specific needs and goals. 
◆ We embraced agile methodologies and flexible project management approaches to adapt 
   quickly to changing client requirements and market dynamics. 
◆ As our forte is in Cybersecurity space, we Invested in robust cybersecurity practices and 
                       technologies to protect your clients' data and systems. 
◆ Helped our clients with cloud adoption and digital transformation initiatives to improve their agility, scalability, and 
    competitiveness. 
◆  Focused on improving the overall customer experience, from pre-sales consultations to post-implementation support. 
◆ Invested in effective marketing strategies to promote our services, showcase our expertise, and reach a broader 
   audience. 
◆ We Optimized our own operational costs to remain competitive while still delivering high-quality services. 
◆ We learned that if we want to stay relevant in the IT industry we would have to continuously adapt, innovate, and 
   demonstrate our value to clients to remain competitive and successful in this dynamic field.” 

Techgyan making solutions relevant for its customers  

Suresh Ramani
CEO, Techgyan     

“The only way we try to remain relevant in the hyper competitive market is to keep reviewing how our solutions are relevant for our customers. These Solutions need to be in sync with:

a)  Our Mission Statement “Improve Productivity and Security of Individuals & Teams” 

b) Our market segment which is mid-sized companies primarily below 500 users

c)  The platform, which is Cloud Services only

Our experience has been that various solutions have their own life cycle.  For example, around 2012 when the Cloud Services just started for the commercial market, the licensing was high margin.  Today it is commoditized. So, we do try to develop a new solution which is relatively “new” so that we can help our customers with “leading-edge” solutions and then do complete Life Cycle Management of that solution until it is totally commoditized.

One recent example is Generative AI.  It’s a very nascent market. So, we are learning about it and talking to our customers.  In parallel we are also preparing the customer tenants so that they are “AI ready”.

In short, we focus on making our solutions relevant for our customers. This in turn ensures that we remain relevant!” 

Raksha Technologies offers round-the-clock vigilance to secure businesses  

V. Anand
CEO, Raksha Technologies   

"For over two decades, we've been head-over-heels in love with making the digital landscape safer, specifically for India's Small and Medium-sized Enterprises (SMEs). And it shows. 

SMEs: The Backbone and the Bullseye 

SMEs are not just the lifeblood of India's industrial landscape; they are its backbone. Employing over 40% of the nation's workforce and contributing significantly to GDP, SMEs are essential. But this also places them squarely in the crosshairs of cybercriminals. In this high-stakes game, one wrong move can cost more than just data; it can cripple your business. 

Cybersecurity is a Journey, Not a Destination 

We firmly believe that cybersecurity is not just a one-off purchase but a long-term commitment. Think of it as maintaining a healthy lifestyle; it's continuous, comprehensive, and absolutely essential for your well-being. And it's also something that most SMEs may find overwhelming to manage 24/7. That's precisely where our state-of-the-art Security Operations Center (SOC) makes its grand entrance. We offer round-the-clock vigilance, arming your business with the resources needed to fend off, and effectively deal with, the ever-looming specter of cyber threats. 

So, if you're passionate about safeguarding your business and yearn for unparalleled success, it's time to turn that key. Unlock the door to a more secure future with us. Because when you love what you're doing, success is not just an outcome; it's a guarantee.”

Futurenet creates a framework called PASS Audit to stay relevant in business 

L Ashok
Managing Director, Futurenet Technologies   

“The system integration business is now a crowded marketplace, and the business is near commoditized, thereby creating an intensely competitive environment driven by price wars. This has created an imbalance in qualitative delivery to the end user resulting in lowering customer satisfaction and technology realization for the benefit of the business. Further due to intense competition many SIs’ are struggling to be relevant.

In this context, in order to stay relevant and meaningful to its customer ecosystem, Futurenet embarked on a journey of creating a framework called PASS Audit. It is a unique framework targeted towards SMEs to assess the health of their Information Technology built on an Enterprise Architecture. PASS an acronym for Performance Availability Security and Scalability is an examination and evaluation of an organization's Information Technology infrastructure, policies and operations.

So far, PASS Audit has been performed to over 50 customers who have benefited with

◆ Efficiency & Effectiveness improvement
◆ Environment Availability, Stability & Predictability
◆ Risk reduction & Secure Business Environment
◆ Future Readiness.”

LDS Infotech continuously innovating and developing new technologies to protect its customers from threats

Amarnath Shetty
Managing Director, LDS Infotech   

“Our aim is to help our customers reimagine how they do business to meet ever-changing needs, drive innovation and create a cultural shift throughout their organization. We at LDS are constantly innovating and developing new technologies to help our clients stay protected against the latest threats. Our team of experts possesses deep technological expertise and empowers organizations with a broad range of cloud solutions, making a game changer in the cloud offerings space.

Businesses need to continuously adapt and evolve to stay ahead of the curve in today's rapidly changing and competitive environment. Here are some key steps businesses can take to prepare and adapt:

1.  Stay informed and anticipate trends: Keep a pulse on industry trends, market changes, customer preferences, and technological advancements. Stay informed through market research, competitive analysis, industry reports, customer feedback, and other sources.

2. Foster innovation and creativity: Encourage innovation and creativity within your organization. Create a culture that values 
   and rewards new ideas, experimentation, and learning. Empower your employees to think creatively, solve problems, and 
    come up with innovative solutions to challenges.

3. Embrace technology: Embrace digital transformation, automation, data analytics, artificial intelligence, and other emerging 
    technologies to streamline operations, enhance customer experiences, and gain a competitive edge.

4. Be customer-centric: Put your customers at the center of your business strategy. Understand their needs, preferences, and 
    expectations, and continually strive to meet and exceed them.

5. Invest in talent and skills development: Invest in your employees' skills development and ensure that they have the necessary 
    capabilities to adapt to changing business dynamics.

6. Stay agile and flexible: Be agile and flexible in your business operations and decision-making. Monitor your business 
     performance, measure key performance indicators (KPIs), and use data-driven insights to make informed decisions.

7. Build partnerships and collaborations: Build strategic partnerships and collaborations with other businesses, organizations, 
    or stakeholders that can complement your strengths, fill your gaps, and help you stay ahead of the curve.

8. Plan for the long-term: Develop a long-term strategic vision and plan for the future. Anticipate potential challenges and 
    disruptions, and develop contingency plans to mitigate risks.”

Specialization in Hybrid IT helped to successfully close Cloud repatriation deals  

Ravi Verdes
Managing Director, Frontier Business Systems  

“We have always believed in being ahead of the curve. Skills have always been the differentiator. Investing heavily in building cloud skills especially in areas like Modernisation and Generative AI. Our focus on West India has paid off as we see a lot of growth happening from West India with advanced Technologies sales besides consolidating our business in every market in the South. Hybrid IT is our specialization as we see clients adopting an on-prem plus Cloud strategy and we are best poised to serve Hybrid IT. This has also led us to successfully close Cloud repatriation deals.”

FutureSoft Solutions focused on tapping to new markets 

Vipul Datta
CEO, Futuresoft Solutions    

“Futuresoft Solutions is focused on achieving a high growth via following initiatives: 

◆  For our SI solutions we are expanding into new markets within India/Asia Pacific and USA 
◆  We are also carrying forward our service IP’s to Asian and USA market with the help of local sales partner wherein we will take the delivery responsibility of the project by way on site and off site (shared services) model 
◆  We are also expanding our solutions stack and investing in more proof of concepts with new clients within and outside India.”

Understanding the intricacies of cloud platforms and their security configurations is paramount

Manasi Saha
Owner & Founder, Macaws Infotech  

“To remain relevant in the competitive landscape of cybersecurity and cloud security demands a multifaceted approach. First and foremost, professionals and organizations must recognize that the digital threat landscape is in a constant state of flux. To stay on the cutting edge, they should invest in ongoing education and certification programs to keep their skills and knowledge up-to-date. In the cloud security realm, understanding the intricacies of various cloud platforms and their security configurations is paramount. Continuous monitoring and auditing of cloud environments are essential to identify and address vulnerabilities promptly.

Furthermore, collaboration and partnerships play a pivotal role in remaining competitive. Building relationships with technology vendors, threat intelligence providers, and other industry players can facilitate access to valuable insights and resources. This enables organizations to implement robust security measures and adapt to evolving threats effectively. Embracing automation and cloud-native security tools is also pivotal, as they can streamline security processes, provide real-time threat detection, and bolster incident response capabilities. Ultimately, staying relevant in the cybersecurity and cloud security market requires a commitment to adaptability, a proactive stance towards education and networking, and a willingness to leverage the latest technologies and industry partnerships to safeguard digital assets in an ever-changing landscape.”

Symmetrix Computer Systems follows the philosophy of “Customer First”

Dinesh Dhanapathi
CEO, Symmetrix Computer Systems    

“Symmetrix is a 35-year-old organization, having started with Third Party PC Maintenance in 1987 through our first venture Hardsoft Solutions Pvt Ltd.

Our philosophy right from inception has been “Customer First”. Our Tag line remains as ‘Enterprise Built on Relationships’. Each individual in our organization is tuned to this.

Around 80% of our ‘big’ revenue generating customers have been with us for over 20 Years.

All these years we were satisfied catering to enquiries and business that came mainly through references. Only recently have we started going into the market prospecting for new business. The young GTM Team has made good breakthroughs in the education and healthcare segments.

We have also started investment in branding and social media marketing. We have invested in Automation of Payroll and Health Insurance.

The backbone of the organization is our support strengths. Customer satisfaction is our Mantra.

While having done reasonably well so far, we intend growing further rapidly with the above initiatives.”  

Gurusons Communications understands the importance of Make in India 

Soami Bhatia
Director, Gurusons Communications 

“In my opinion, there has to be a three-point agenda to stay relevant in this competitive Market.

First and foremost is to realise the importance and significance of the Make in India campaign of the government, which has become the new buzz word in the Indian market. Any organization, which wishes to move ahead especially in the government sector, cannot ignore this. We also recently introduced the SIGNTEL brand currently offering telecom solutions, that includes IP PBX, Gateways, Landline phones and IP Phones, all Made in India.

Second, is to continue and sustain the growth with the current offerings that include the Telephony, AV/Video Conferencing, Surveillance, Data Networking and Office Automation solutions as one cannot ignore the fact that we will take a couple of years to catch up on technology with the leading global brands who continue to rule the enterprise market and even the government space especially when it comes to critical infrastructure.

Third, and equally important, is to get into Cloud and Software (technology focused) space with our own Cloud offering that allows our customers to “Pay as they Use”, that too with the Cloud space based in India and thus supporting the Make in India.”

Securing SMEs pan India

N K Mehta
Founder & CEO, Secure Network Solutions India  

“SNS protects over 750 SME customers across India. Often, in the Cyber Security space, SME customers do not have a dedicated team (unlike the ones they have for Systems or Networking). SNS acts for and on-behalf of customers in identifying right solutions, economical, and serving their objectives. We have recently launched SOC services for SMEs which can help them to overcome the skills shortage and help them to focus on their core businesses. In summary, we can claim the top position as SME Cyber Security Specialist.”

DigitalTrack Solutions aims to become trusted advisor  

Muneer Ahamed S T
Managing Director, DigitalTrack Solutions    

“DigitalTrack constantly focuses on providing right solutions to their customers. Our goal is to become a trusted advisor in Network (Passive & Active), Security, Backup, Virtualization, AI, Hardware, Software, Cisco, Managed Service, Professional Services, & IT services domain with customized incomparable technical support and services, which will distinguish us as one of the preeminent value-added system integrators by customers and vendors.” 

Pentagon System and Services believes in customer-centric innovation

Sairaman Mudaliar
Director, Pentagon System and Services 

“Pentagon, with its more than thirty years of experience in hybrid IT infrastructure services, is positioned as a seasoned leader. Our focus is on giving utmost priority to meeting customer demands and consistently surpassing their expectations.

We welcome change and take pride in our ability to facilitate our clients' smooth transition to emerging technologies. Leveraging our wealth of experience, along with strategic collaborations with technology pioneers, empowers us to consistently improve the expertise 

Quadrasystems.net (India) enabling SMEs with Digital Transformation as a Service

Prashanth S
Co-founder, Quadrasystems.net (India) 

“We are focusing on serving the Indian SMEs by providing them with Digital Transformation as a Service (DTaaS), which enables them to move away from discrete IT deployments to continuous digital transformation, through a unique combination of award-winning services and IP solutions. Our DTaaS drives rapid technology adoption and fluid change management, and delivers measurable outcomes that keep their business ahead. We also offer enterprise SaaS apps that accelerate business outcomes, such as employee experience, business process automation, and multi-cloud management.”

JNR Management Resources to invest in future technologies for growth

Prashant Jain
CEO, JNR Management Resources  

“We specialize in Public Key Infrastructure (PKI) which is a critical component of cybersecurity, particularly in ensuring the secure exchange of data and authentication in digital communications. Our future roadmap for growth would be investing into Quantum Resistant PKI, Automation & Orchestration, IoT Integrations, Cloud PKI, ZTA, Interoperability, emphasising on awareness and training, adhering to regulatory compliances and geo-expansion for a scalable PKI delivery model.”

Automotive, BFSI, e-commerce, Healthcare & Pharma and Manufacturing rapidly adopting digital transformation

John Samuel
Director, TEG Global Infrastructures     

“It is a well-known fact that the technology has been driving industry-wide disruptions for the past two decades, enabling businesses across sectors to achieve massive scale and growth.

Automotive
Digital technologies are creating value for the automotive industry by breaking the mould of the entire automotive value chain, as it creates greater efficiencies and cost savings. AI, Machine Learning, Digital Cybersecurity and IoT based solutions are a boost to the strong performance of this sector in India.

BFSI
New-age users can now conduct instant, paperless transactions thanks to technological innovations such as Unified Payment Interface (UPI), Net Banking, Mobile Banking, Bot Banking, WhatsApp Banking, etc.

With the recent guidelines of RBI banks and NBFCs across India are also adopting technologies such as blockchain, biometrics, and Multi Factor Authentications to bolster their security infrastructure and make transactions more transparent. Automation has also made a significant impact on the BFSI sector, with bots having taken over trading floors.

e-commerce
Online market, markets on social media are the new trending buying spots of various household items for Indians in the Metro and Non-metro cities. Multi-sided marketplaces harness the power of network effects through collaborative commerce, to grow exponentially thereby constantly creating value for its users.

Healthcare & Pharma
The self-reliant India made itself capable of producing critical lifesaving medicines within India with the help of Digital transformation which offers biopharma, MedTech and life sciences firms the opportunities to execute efficiently, engage effectively and innovate new products and services.

Manufacturing
With the initiative of Make in India from the Government of India, the manufacturing spectrum has seen a major increase and transformation. Several factories are turning into ‘smart factories’ that rely on the latest technologies, such as artificial intelligence (AI), Internet of Things (IoT), cloud computing and analytics to automate tasks.”