As the Indian Army asking its personnel to delete 89 apps, Truecaller has termed its inclusion in the list of the prohibited applications as “unfair” and “unjust”. The list not only includes Chinese apps like TikTok that have already been banned by the government, but also has popular platforms like Facebook, Instagram, Snapchat, Zoom and Reddit, among others.
A Truecaller spokesperson said in a statement, “It is disappointing and saddening to learn that Truecaller is among the list of 89 apps being banned by the Indian Armed Forces for their personnel. Truecaller is an app of Swedish origin that considers India its home. We would like to reiterate that Truecaller remains safe to use, both for our citizens and for our esteemed armed forces personnel. We see no reason for Truecaller to be on this list and will investigate the matter further. Truecaller provides a vital service for over 170 million people in India, identifying and blocking hundreds of millions of spam calls and SMS every single day.”
Saying its inclusion in the list “unfair” and “unjust”, Truecaller added that it stores all user data in India and all app features are permission-based and disabled by default. Moreover, a majority of Truecaller employees globally are Indian and the platform does not upload phonebooks or sell user data.
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